Field Training Coach

Taco-Bell; Greenwood Village (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

Medical insurance

401(k) plan

Vacation time

Sick leave

Cell phone allowance

Vehicle allowance

Job summary

Hunter Super Techs - TurnPoint is seeking a Field Training Coach to administer and facilitate training programs, resources, and field training activities across our markets in the United States. This role reports to the Director of Training and serves as a bridge between the training department and restaurant operations.

The ideal candidate has 3+ years in the restaurant industry with training experience, excellent organizational skills, and the ability to travel up to 75%.

Qualifications

• Three+ years in the restaurant industry with exposure to training.
• Experience delivering training programs and coaching teams.
• Strong planning, organization and problem-solving skills.

Responsibilities

• Develop and administer training programs and resources.
• Coordinate field training activities across markets.
• Coach leaders to promote high-potential employees.
• Ensure Learning Zone training and MTM/ARL programs are followed.
• Conduct quarterly CORE audits and manager rallies.

Skills

Restaurant industry experience

Training program delivery

Detail oriented

Planning and organization

Verbal & written English

Tools

Microsoft Office 365

Job description

Title: Field Training CoachState: New Mexico and TexasReports to: Director of TrainingSupervises: Single Contributor N/AFLSA: ExemptDepartment: TrainingRevision/Creation Date: January 1, 2026Pay Range: $65,000-$70,000Position Mission: The purpose of this job is to administer and facilitate training programs, resources and field training activity, including critical field operations support and special assignments. This position serves as a liaison between the training department and the field, as well as Delight Center personnel.Responsibilities Include:In conjunction with operations, ensure the teams are working on their bench plan for Shift Leads, AGMs and RGMs. Shepherd the process to ensure training plans are in place and the operations teams are developing and promoting team members properly.Successfully influence operations leaders about the importance of, 1) identifying “highly promotable” team members and 2) taking those high-potential employees through the proper training processes.In partnership with Operations, ensure Learning Zone training is being properly completed by team members. Ensure the integrity of the process (e.g., RGM’s should not complete Team Member Learning Zones).Partner with Operations on all new product rollouts and additional restaurant level training rollouts in each of his or her assigned markets.Conduct one Full CORE audit in his or her assigned market per quarter. Coach operations on the areas of opportunity-report coaching recaps to Training Leader, Core Coach and Ops Leader.Own the Training Store Manager (MTM) processAssist operations with the identification of MTMsCertify MTMsSupport MTM managers to coach the to the highest standards of training excellence, exhibit leadership courage when MIT’s are not successful and partner with HR, Operations Leaders and Training Leadership to either reset training timeline or align on training cessation.Shepherd and coach all MIT and Above Restaurant Leaders (ARL) in training, through his or her training time to increase the MIT’s engagement level and reduce turnover risk.Must be a certified SME on all operational standards, processes and systemsPartner with Operations on the ARN annual certifications for RGMs and ARLs; report on certification compliance and work towards 100% compliance at all times.Coordinate and conduct manager Rally’s in his or her assigned markets. The goal is once per quarter or more.Understands and can coach all of the elements of the RGM Success Binder and the Operations Excellence Program.Assist ARL’s and RGM’s with training New Restaurant Opening (NRO) team members and managers. Shepherd the NRO managers and team members post go-live (for up to six months), to ensure the NRO gets to a Green scorecard within 6 months of opening.Conduct training classes on operational (e.g., ICOS, Core, etc.) and HR (e.g., Respectful Work place, Using Paradox, Talent Reef, etc.) as needed.Required Skills, Knowledge and Abilities:Three years or more experience in the restaurant industryTwo years or more of training experienceProven ability for high detail orientation with strong planning and organizational skillsStrong Verbal and written English Skills, Spanish-speaking a plusAbility to maintain confidentiality and discretion at all timesExperience managing complex event logisticsAbility to work in a fast-paced, unpredictable and ambiguous environmentWorks well under pressure and tight timelinesProven analytical and problem-solving abilitiesExpert in Microsoft Office 365 SuiteOther Attributes:Must be a self-starter, process and solutions focusedEnthusiastic and strong driver of the company’s Mission and Core ValuesRemain positive in high pressure and stressful situationsDemonstrates critical thinking, communication and relationship-building skillsAction orientedIndependent problem solverTakes initiative to learn and ability to work independently without regular directionUnderstands what it takes to be successful in a matrixed organization and get stuff doneTravel:Travel potentially up to 75%; 25% out of his or her home marketBenefits:Bonus – Potential 100% Discretionary Bonus.Medical Insurance – Eligible 1st of month after 60 days.401K Plan – Eligible after one year.Vacation – Two weeks after one year.Sick Leave – Granted per State requirement.Cell Phone allowance- $100/month.Vehicle Allowance – Vehicle allowance paid by 3rd party provider.Physical Demands: Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with our without reasonable accommodationAdditional Information:The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Alvarado Restaurant Nation (ARN) is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law. ARN is committed to complying with all applicable federal, state, and local employment laws and to fostering an inclusive and accessible workplace for all.Hiring Decisions are based on skill, qualifications, and experienceApplication Deadline: