Field Technician - Pompano, FL

Synergyequip; Pompano Beach (FL); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Health insurance

HSA contributions

401(k) plan

Paid time off

Wellness program

PPE allowance

Training

Job summary

Opifex‑Synergy in the United States is seeking a Field Technician to manage on-site installation, repair, maintenance, and testing of heavy equipment. You will diagnose technical problems, prepare service reports, and support customers during field visits and dispatches.

Ideal candidates have extensive knowledge of diesel engines and construction equipment, own tools, and a proven track record in field service. This role requires flexible shifts and travel to multiple job sites as needed.

Qualifications

• Extensive knowledge of diesel engines and construction equipment.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Proven field service experience.

Responsibilities

• Manage on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.

Skills

diesel engines

construction equipment

troubleshooting

Education

High School Diploma or GED

Job description

Overview

Are you seeking a rewarding role with a respected company? Join Opifex‑Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex‑Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

Job Summary

Field Technician manages all on‑site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.

Essential Functions

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
• Performs routine equipment clean‑up and upkeep as well as safety review and pre‑delivery inspections
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
• Participate in all training programs directed by Manager
• Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
• Maintains tools in good working order per MSHA and OSHA regulations
• Completes basic computer tasks including work orders, parts lookup, and email communication
• Communicates with coworkers and customers to ensure top‑quality equipment and customer satisfaction
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on‑site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle safely and use field automation systems
• Follow all company field procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations or briefings
• Build positive customer relationships
• Exhibit strong teamwork
• Willing to train and assist other team members with difficult or extended repairs

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required Education and Experience

• High School Diploma or GED
• Extensive knowledge of diesel engines and construction equipment
• Ability to troubleshoot, test, repair, and service technical equipment
• Proven field service experience
• Must have own tools
• Must have a valid driver’s license and acceptable driving record
• Ability to work flexible shifts

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

None

Travel Required

• Required to travel to various locations for training classes/seminars
• Drive to multiple vendors to acquire parts for assigned repairs
• Position may require several hours of driving daily to job sites

Physical Demands

• Requires a high level of physical stamina and mobility
• Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ pounds
• Regular bending, squatting, kneeling, crouching, and reaching
• Prolonged standing, walking, and foot‑based work on uneven terrain
• Climbing in/out of trucks, onto trailers, or onto equipment is required
• Must maintain balance while working on ladders, steps, or elevated surfaces
• Fine motor skills and dexterity required for tie‑downs, controls, and documentation
• Must safely operate commercial vehicles and remain alert in hazardous conditions
• Occasional pushing, pulling, and positioning of heavy materials

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. The employer reserves the right to modify and adapt these responsibilities as necessary to meet evolving business needs and organizational objectives.

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long‑term success. Our benefits are designed to take care of team both at work and at home.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.

Additional Eligibility Requirements

At Opifex‑Synergy, we prioritize the safety and well‑being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

Opifex‑Synergy is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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