Field Technician (m/f/d)

WAGNER Fire Safety; Buffalo Grove (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan with employer match

Opportunities for growth and training

Job summary

A leader in fire prevention solutions is seeking a Field Technician in Buffalo Grove, IL. This role involves installation and maintenance of advanced fire safety systems, including service calls and customer training. Ideal candidates will have a strong background in fire alarm systems, electrical engineering, and the ability to thrive in fast-paced environments. The company offers a stable position with opportunities for growth and comprehensive health benefits starting on day one.

Qualifications

• Strong background in fire alarm systems and electrical engineering.
• Mechanical engineering experience is desirable.
• Proficiency in ASD Technology is highly preferred.
• Ability to work in fast-paced field service environments.
• Valid driver’s license.
• Ability to wear SCBA equipment; SCBA experience preferred.

Responsibilities

• Support installation and commissioning of Aspirating Smoke Detectors (ASD).
• Conduct service calls, maintenance, and minor installations.
• Deliver customer training on ASD and ORS.
• Document site activities and submit service reports.
• Ensure compliance with OSHA requirements.
• Coordinate travel for service visits.
• Maintain engineering quality and follow procedures.
• Communicate professionally with customers and internal teams.
• Support the sales organization when required.
• Use slower work periods for structured selfdevelopment and technical learning.
• Promote and represent our U.S. subsidiary in Buffalo Grove, IL.

Skills

Foundation in fire alarm systems

Electrical engineering

Field service experience

Mechanical engineering

Tools

ASD Technology

Job description

We specialize in advanced fire prevention and aspirating smoke detection technologies. With more than 700 patents worldwide, we provide endtoend solutions—from design and engineering to installation and maintenance. Our long-standing tradition is built on technical rigor, reliability, and continuous innovation.

Position Overview

We are seeking a Field Technician who brings initiative, discipline, and the ability to work independently across diverse customer environments. This role supports commissioning, service, maintenance, and small installation tasks for our ASD and ORS systems in the United States.

Key Responsibilities

• Supporting the installation and commissioning of WAGNER´s Aspirating Smoke Detectors (ASD) with our customers.
• Conduct demand service calls, planned maintenance, and minor installations.
• Deliver customer training on ASD and ORS installation and maintenance.
• Accurately complete site documentation and submit service reports promptly.
• Ensure full compliance with Occupational Safety and Health (OSHA) requirements; report incidents and near misses.
• Coordinate travel arrangements for service and maintenance visits.
• Maintain consistent engineering quality and adherence to established procedures.
• Communicate professionally with customers, partners, and internal teams.
• Support the sales organization when required.
• Use slower work periods for structured selfdevelopment and technical learning.
• Promote and represent our U.S. subsidiary in Buffalo Grove, IL.

Qualifications

• Strong foundation in fire alarm systems and electrical engineering.
• Mechanical engineering experience is beneficial.
• Knowledge of ASD Technology highly preferred.
• Proven capability in a fastpaced field service environment.
• Valid driver’s license.
• Ability to wear SCBA equipment; SCBA experience preferred.

What We Offer

• A stable role in a company with a strong engineering heritage.
• Traditional values paired with high technical standards.
• Opportunities for growth through training and internal development.
• Work that contributes to protecting lives and assets.
• Health Insurance: Comprehensive medical, dental, and vision coverage starting on day one, employer‑subsidized plans with predictable out‑of‑pocket costs and optional health savings accounts (HSA) with employer contributions.
• Retirement Benefits: 401(k) plan with competitive employer match, Employer contributions vest according to a clear, transparent schedule and Professional guidance available for long term financial planning

Interested? Please send your CV to [e-mail].