Field Technician - Lift Truck

Thompson Tractor Company; Conyers (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Thompson Tractor Company is seeking a Lift Truck Field Technician to perform servicing and repairs on internal combustion and electric lift trucks, diesel engines, and allied products. The role requires strong hands-on skills and ability to work independently or in teams at customer sites, with on-the-job training and safety adherence emphasized throughout.

The position involves preventive maintenance, basic diagnostics, and use of service information systems, plus occasional field service on

Qualifications

• High school diploma or equivalent required.
• Technical training/education preferred.
• Minimum of 1 year of mechanical repairs or equivalent technical education required.
• Experience using personal computers and basic typing skills required.

Responsibilities

• Plans and performs minor repairs using correct tools and procedures.
• Orders and return parts for assigned jobs in a timely manner.
• Performs tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove/install; disassemble/reassemble; perform minor adjustments.
• Performs preventive maintenance service according to factory guidelines.
• Demonstrates proper use of service information systems.
• Works in field service as experienced Technician as required.
• Adheres to and follows all applicable safety standards and procedures.
• Works independently in the field as required.

Skills

Written Communication

Verbal Communication

Technical

Mechanical

Customer Service

Electrical

Microsoft Office

Computer

Education

High School diploma or equivalent

Technical training/education preferred

Tools

Vendor technical software (Infocast, Liftnet, SIMSi)

Job description

Position Summary

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in a timely manner
• Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Performs preventive maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works in field service as experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

The Lift Truck Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.

Essential Responsibilities & Expectations

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in a timely manner
• Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Performs preventive maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works in field service as experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

Qualifications

Education

• High school diploma or the equivalent required.
• Technical training/education preferred.

Experience

• A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required.
• Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Intermediate engine, transmission, hydraulic, electrical diagnostic, and repair skills
• Written and verbal communication skills
• Basic computer skills

Job Training

• Area specific technical training
• OSHA and MSHA required training
• Vendor technical software (Infocast, Liftnet, SIMSi, etc.)

Safety Summary

Working Conditions

• Work is normally performed in a Lift Truck Service Department shop or on the location of customer job sites.
• Exposure to physical risk and all-weather conditions is associated with this position.
• Standing, typically on hard surfaces, for extended periods of time is often required.

Physical Requirements

• Pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for position.
• Ability to speak, listen, write, and type effectively
• Reaching, grasping, and stooping
• Kneeling and crawling under equipment
• Climbing ladders and equipment
• Lifting and carrying up to 75 lbs.

Job Hazards

• Material handling and lifting
• Exposure to chemicals and construction environments
• Cranes, hoisting operations, and moving or stationary machinery
• Noise and eye hazards
• Risk of slips, trips, and falls
• Respiratory hazards
• Potential for lacerations, amputations, strains, and sprains
• Heat exhaustion or cold stress
• Electrical hazards

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Experience

Required

• A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required. Experience using personal computers and basic typing skills are required.

Education

Required

• High School or Equivalent or better

Preferred

• Technical/other training or better

Skills

Required

• Written Communication
• Verbal Communication
• Technical
• Mechanical
• Customer Service
• Electrical
• Microsoft Office
• Computer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.