Field Technician II - Pueblo, CO

Lumen Technologies; Pueblo (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Lumen Technologies in the United States is hiring a Field Technician II to install, decommission, and troubleshoot network equipment and circuits across our fiber and transport infrastructure.

Under minimal supervision you will work on NG technologies such as Edge Compute, Wavelength, IP network layers, and CPE delivery for end users. This role requires hands-on field work across metro and long-haul networks.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
• Performs the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength services, Fiber Optic Transport, Ethernet, SONET, and IP network layers for all available bandwidths offered.
• Required to install and test network and customer equipment (CPE) including installation and delivery of all end user services.
• Assist other personnel to complete these activities when needed.
• AC Power (on limited basis)
• DC power installs including tertiary and BDCBB.
• Large Netbuild management (PM Duties)
• Utilizes industry standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
• Responsible for asset management processes and replenishment of on-site/truck materials.
• Coordinates shipping and receiving of company and customer materials.
• Maintains tools, test sets, and all network equipment.
• Assist other personnel to complete these activities when needed.
• Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
• Assist other personnel to complete these activities when needed.
• Proficient in all the systems and applications required to perform the job function adequately.
• Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations.
• Regularly provides status updates and reports problem situations related to assignments to management.
• Assist other personnel to complete these activities when needed.

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

We have an immediate opening for Field Technician II. The Field Technician II may be required to perform a variety of different functions based on the need of the geographic area. Under minimalsupervision and utilizing established guidelines, procedures, and/or policies the Technician is responsible to effectively perform all functions requiredfor Field Tech I. Responsible for installation, decommissioning and troubleshooting problems of network equipment and circuits. This includes thefiber, transport equipment and all critical infrastructures within. Demonstrates a degree of experience with circuit provisioning, maintenance & testing(DS1/DS3/SONET), test equipment, telecommunication equipment installation and acceptance. Responsible for the outside plant network in eachgeographic boundary, including metro and long-haul fibers.

The Main Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company. Assist other personnel to complete these activities when needed.
• Performs the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength services, Fiber Optic Transport, Ethernet, SONET, and IP network layers for all available bandwidths offered. Required to install and test network and customer equipment (CPE) including installation and delivery of all end user services. Assist other personnel to complete these activities when needed.
• AC Power (on limited basis)
• DC power installs including tertiary and BDCBB.
• Large Netbuild management (PM Duties)
• Utilizes industry standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
• Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment. Assist other personnel to complete these activities when needed.
• Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants. Assist other personnel to complete these activities when needed.
• Proficient in all the systems and applications required to perform the job function adequately. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management. Assist other personnel to complete these activities when needed.

What We Look For in a Candidate

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