Field Technician II - Client Onsite (Temporary)

Astreya Partners, LLC; Las Vegas (NV); On-site; USD 40,000 - 63,000; Full time

Job summary

Astreya is seeking a Field Technician II to support data centers and POPs, performing physical rack-and-stack, installation, repair, and testing, and coordinating with network teams and local vendors. This role requires travel and hands-on work in telecom infrastructure.

You will maintain quality at data centers, conduct site surveys, assist with equipment staging, and ensure compliance with MOPs and standards, while collaborating with LECs, landlords, and engineers.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school with 2–5 years of related experience.
• Ability to build productive internal and external relationships.
• Judgment within defined procedures to determine actions.
• Knowledge of data center and POP infrastructure and related cabling, power, and environmental controls.
• Experience with telecom/network equipment such as DWDMs, routers, IP switches, and optical/digital infrastructure.
• Understanding of splicing and working in manhole, vault, or handhole environments.
• Familiarity with telecom testing equipment and SONET/Ethernet bandwidth testing.
• Ability to work with LECs, landlords, electricians, and other technicians.

Responsibilities

• Maintain high quality standards across data center locations and POPs.
• Perform physical installation, repair, maintenance, and testing with attention to quality.
• Assist with card adds/replacements, software upgrades, and testing.
• Suggest process improvements to increase efficiency and asset quality.
• Provide site survey support for OSP/ISP projects and equipment deployments.
• Conduct site audits and resolve data discrepancies in coordination with teams.
• Coordinate with local construction vendors to ensure compliance with MOPs and standards.
• Meet with LEC and other technicians to enable timely work.
• Perform site surveys for network builds, augments, or decommissions.
• Assist with site access, equipment staging, and related tasks.
• Other duties as required.

Skills

Independent work

Stakeholder collaboration

ITSM familiarity

Detailed documentation

Spreadsheets & PM tools

Network infrastructure knowledge

Education

Associate's degree or equivalent

Tools

Tier-1 ITSM platform

Spreadsheets

Project management software

Job description

What this Job Entails:

The Field Technician II will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work.

Your Roles and Responsibilities:

• Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
• Participate in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.
• Help with performing card adds or replacements, software upgrades, and associated testing.
• Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.
• Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
• Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
• Support the management of local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
• Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.
• Perform site surveys in support of network builds, augments, or decommissions.
• Assist in coordinating site access, equipment staging, and other tasks.
• Other duties as required.

Required Qualifications/Skills:

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
• Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
• Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
• Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
• Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
• Knowledge of state and local regulatory standards, procedures, and permitting requirements.
• Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
• Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
• Experience with spreadsheets, workflow and project management applications, and administrative software applications.
• Understanding of how to use a Tier-1 ITSM platform.

Physical Demand & Work Environment:

Must have the ability to perform office-related tasks which may include prolonged sitting or standing. Must have the ability to move from place to place within an office environment. Must be able to use a computer. Must have the ability to communicate effectively. Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range

$28.76 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

We’re so glad you’re here.

Company Culture

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.

Onwards and upwards!