Field Technician II

Nexus Water Group; Longwood (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health and Wellness Benefits

401(k) Program with Matching

Grow With Us

Additional Benefits

Employee Resource Groups (ERG)

Job summary

Nexus Water Group seeks a Field Tech II in Longwood, FL to maintain and repair water systems and meters. The role requires daily field work, driving a company vehicle, and on-call rotations to respond to emergencies.

The position involves traveling across service areas near Longwood, performing meter reading, maintenance, and customer communications while ensuring safety and regulatory compliance.

Qualifications

• Minimum one year water meter reading experience preferred and related maintenance knowledge.
• Knowledge of cross-connection regulations and safe work practices is helpful.
• Familiar with reading variety of water meters and using basic tools.

Responsibilities

• Perform maintenance, repair and installation of water and sewer lines and meters.
• Maintain and test water meters; install new meters.
• Document field activities and customer interactions in the system and reports.

Skills

Water meter reading

Mechanical maintenance

Electrical skills

Customer service

Valid driver’s license

Education

HS diploma or GED

Valid driver’s license

Tools

MS Word

Excel

Mobile/tablet apps

Job description

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Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 12 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,200 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

What We Offer

What We Offer

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
• Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview

The Nexus Water Group team has an opportunity for a Field Tech II. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

Work Location and Schedule

This position will travel between service areas near Longwood, FL. Schedule is Monday through Friday. After-hour and weekend on‑call support may be required. Must be available to work shift work; weekend scheduling may be required.

What You’ll Do

• Performs manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintains and tests water meters; performs new meter installation.
• Conducts a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Installs, repairs and replaces underground water and wastewater mains and service laterals, using basic plumbing tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspects area for cross connection violations and other unsafe conditions.
• Maintains accurate and up-to-date records.
• Documents customer interaction and Field Activities in CC&B.
• Acts as liaison between the customers and customer service personnel for problem/complaint resolution.
• Responds to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provides on‑site customer communication.
• Assists with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On‑call in rotation as scheduled; responds to emergency situations as required.
• May assist with repairs of water/wastewater treatment plant equipment, sewer pump stations and infrastructure.
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determines consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspects meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.
• Indicates irregularities on forms for necessary action by servicing department.
• Turns off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assists with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assists with the installation and/or disconnection of water and/or sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Performs other related duties as assigned.

What You’ll Bring

Experience

• A minimum of one year water meter reading experience preferred, in addition to previous mechanical or maintenance experience. Knowledge of cross connection regulations and ability to report violations and other unsafe conditions. General knowledge of water meters, care and operation of a variety of tools and equipment, and safe work practices is helpful.

Education and Certifications

• HS diploma or GED
• Must maintain a valid driver’s license.

Nice to Have

• Preferred: Distribution and/or Collections certification as required by statue or regulation.
• May be in the process of obtaining first-level operating license.

Skills, Knowledge, and Abilities

• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to work independently in the absence of supervision.
• Demonstrates initiative and desire to learn new tasks.
• Possesses strong electrical and mechanical maintenance skills in the area of water and wastewater maintenance and repair, including working knowledge of collection and distribution systems, pumps, motors, controls and piping.
• Ability to establish and maintain effective working relationships with the general public, co-workers, vendors and regulatory agencies.
• Ability to read a variety of water meters.
• Ability to apply the methods, techniques, tools, equipment and materials used in the minor repair and installation of water meters.
• Ability to understand tariffs as they apply to assigned duties.
• Ability to read maps, electrical schematics, blueprints, etc.
• Ability to follow verbal and written instructions.
• Ability to read and transfer digits accurately.
• Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions.
• Company vehicle provided.
• Extreme physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair. You will be expected to work in all weather conditions: rain, snow, extreme heat and cold, etc; you may encounter various potential hazards in the field

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.