Field Technician I COLUMBUS OH

Lumen; Columbus (OH); On-site; USD 41,310 - 54,570; Full time

Benefits offered by this job

Health, Life, Voluntary Benefits

Bonus structure

Job summary

Lumen is hiring a Field Technician I in Columbus to install, test, and maintain DS0‑OC192 services and next‑gen technologies across fiber and power infrastructure.

Responsibilities include troubleshooting, asset management, and supporting edge compute and transport layers, with on‑call rotations and on‑site work in a security‑aware environment.

Qualifications

• High School Diploma or GED; up to 2 years of relevant job experience including 1+ years in network monitoring, installation, or maintenance.

Responsibilities

• Troubleshoot and replace network equipment, isolate and restore system integrity.
• Assist in installation and testing of Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP network layers.
• Use tools to locate, mark, and protect underground plant facilities.
• Operate AC and DC power installations.
• Manage asset inventory, shipping, and receiving.
• Perform preventive maintenance on network and critical infrastructure.
• Learn and use Lumen’s ticketing, provisioning, and time-tracking systems.
• Report status and issues to management.
• Provide additional tasks as instructed by management.
• Understand fundamentals of network layer installations.

Skills

PC skills

Windows proficiency

Office proficiency

Education

High School Diploma or GED

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

A Field Technician I responsible for asset management, delivery, replenishment, maintenance, and troubleshooting of network equipment. Operates with fiber, power, and other infrastructure to install, test, and maintain DS0‑OC192 services and next‑generation technologies.

Main Responsibilities

• Troubleshoot and replace network equipment, isolate and restore system integrity.
• Assist in installation and testing of Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP network layers.
• Use tools to locate, mark, and protect underground plant facilities.
• Operate AC and DC power installations.
• Manage asset inventory, shipping, and receiving.
• Perform preventive maintenance on network and critical infrastructure.
• Learn and use Lumen’s ticketing, provisioning, and time‑tracking systems.
• Report status and issues to management.
• Provide additional tasks as instructed by management.
• Understand fundamentals of network layer installations.

Qualifications

• High School Diploma or GED, or up to 2 years of relevant job experience including 1+ years in network monitoring, installation, or maintenance/repair.
• Entry‑level technical experience in one of: Transmission, Switching, TCP/IP, or Outside Plant.
• Knowledge of locating fiber optic cable, right‑of‑way, and As‑Builts.
• Site security and cleanliness compliance.
• PC skills, familiarity with Microsoft Windows and Office.
• Fast learning of corporate databases.
• Availability for 24‑hour 7‑day on‑call rotations, standby, dispatch, and overtime.
• Valid driver’s license.
• Physical ability to sit, climb, balance, stoop, kneel, crouch, crawl, and lift 50 lbs in all weather.

Preferred Qualifications

• 2+ years of relevant job experience.
• Attention to detail and strong organizational skills.
• Prioritization and time‑management skills.

Compensation & Benefits

Base salary range: $41,310 – $54,570 (OH). Compensation may vary by location and individual performance.

• Health, Life, Voluntary Lifestyle benefits.
• Bonus structure (short‑term and long‑term incentives and sales compensation).

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.