Field Technician I

Nexus Water Group; Slidell (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k match

Vacation accrual

Holidays

Floating time

Sick time

Medical insurance

Dental insurance

Vision insurance

Life insurance

Training & Certifications

Job summary

Nexus Water Group is seeking a Field Technician I to perform routine checks of water and wastewater systems and ensure compliance with applicable rules and safe operation of equipment.

Responsibilities include preventive maintenance, repairs of lines and pumps, locating underground utilities, and responding to customer service calls. A valid driver's license and HS diploma are required, with training and certifications provided. This role offers benefits and growth opportunities.

Qualifications

• 1 year of directly related experience in water and/or wastewater system operations, maintenance, and customer service.

Responsibilities

• Performs routine checks of the facilities; observes and monitors equipment and operations daily; assesses problems, diagnoses equipment failures.
• Assists with scheduling and performing routine preventive maintenance on equipment.
• Assists with water and wastewater line repairs, new line installation, and other work as directed.
• Inspect and maintain pumps, motors, valves, and other plant equipment in working order, troubleshooting problems as they arise.
• Respond to and investigate customer service calls.
• Install and repair water and sewer lines, including taps, hydrants, meters, and manholes.
• Locate underground water/wastewater infrastructure before excavation to prevent damage.
• Troubleshoot and fix system issues such as leaks, blockages, and equipment malfunctions.
• Operate field and heavy equipment (backhoes, pumps, hand tools) safely and effectively.
• Respond to emergencies and after hours calls for leaks, failures, or service interruptions.

Skills

Customer service

Communication

Safety compliance

Problem solving

Education

HS Diploma or GED

Tools

Backhoe operation

Trackhoe operation

Job description

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 12 U.S. states and 2 Canadian provinces.

\"Nexus\" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,200 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

Purpose of the Job

Imagine being part of a team that supplies the essential element for life. Water is the very foundation of this planet, the life‑giving essence in all of us. Driven, knowledgeable and passionate about this essential resource, the South Carolina Water Utilities team, a subsidiary of Nexus Water Group, is in the business of delivering a product everyone uses and depends on.

As part of our ongoing commitment to operational excellence, we are seeking a dependable Field Technician I to join our team and play a crucial role in our Field Operations department.

What We Offer

• 401k Company Match
• Vacation Accrual: Starting at 3 weeks per year
• Holidays: 10 company-paid holidays per year
• Floating Time: 16 hours of paid floating time per year
• Sick Time
• Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more
• Training, Professional Certifications, and Education Allowance

Job Responsibilities

The Field Technician I performs routine checks of water and/or wastewater treatment systems; responsible for compliance with all applicable federal, state, and local rules/regulations. Assist in all areas of operations, maintenance, and customer service as needed for all facility systems within the company. Certifications required for the job must be obtained within the specified period of time.

• Performs routine checks of the facilities; observes and monitors equipment and operations daily; assesses problems, diagnoses equipment failures.
• Assists with scheduling and performing routine preventive maintenance on equipment.
• Assists with water and wastewater line repairs, new line installation, and other work as directed.
• Inspect and maintain pumps, motors, valves, and other plant equipment in working order, troubleshooting problems as they arise.
• Respond to and investigate customer service calls.
• Install and repair water and sewer lines, including taps, hydrants, meters, and manholes.
• Locate underground water/wastewater infrastructure before excavation to prevent damage.
• Troubleshoot and fix system issues such as leaks, blockages, and equipment malfunctions.
• Operate field and heavy equipment (backhoes, pumps, hand tools) safely and effectively.
• Respond to emergencies and after hours calls for leaks, failures, or service interruptions.

Competencies

Delivering High Quality Work

Supporting Coworkers

Communicating Effectively

Working Safely

Education

H.S. Diploma or GED in General

Certifications

Driver's License

Physical Requirements

Field-Based Role

Work Experience

• 1 year of directly related experience in water and/or wastewater system operations, maintenance, and customer service.
• Operating back-hoe and/or track-hoe equipment.

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.