Field Technician D

L3Harris Technologies, Inc.; Groton (CT); On-site; USD 75,000 - 139,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Job summary

L3Harris Technologies, Inc. is seeking a Field Technician in Groton, CT. You will provide maintenance and technical support on products at customer sites, working under limited supervision and serving as a liaison with customers on technical matters.

The position involves 65% travel and requires strong communication with customers and team members. Qualified candidates have a high school diploma or equivalent with extensive relevant experience or an associate degree with related experience, plus

Qualifications

• Requires a high school diploma or equivalent with 8+ years of relevant experience or an associate degree with 4+ years of related experience.
• Active US Secret Security Clearance.
• Excellent communication and customer-relations skills.
• Willingness to travel up to 65%.
• Ability to install, operate, maintain, repair and modify equipment.

Responsibilities

• Installs, operates, maintains, repairs and modifies equipment.
• Performs maintenance and technical support on products at customer locations.
• Troubleshoots and diagnostically tests equipment malfunctions.
• Installs, upgrades, and removes products to support field changes.
• Maintains effective customer communications and relations.
• Interprets customer needs and coordinates with sales, support or engineers.

Skills

Communication skills

MS Office

Education

High School Diploma or equivalent

Associate’s degree + 4+ years experience

Tools

Microsoft Excel

Word

PowerPoint

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Field Technician D

Job Code: 44917

Job Location: Groton, CT.

Job Schedule: 5-40- Employees work 8 hours per day, 5 days per week

Job Description:

L3Harris Technologies, Inc. is seeking a Field Technician in Groton, CT. The Field Technician will provide a variety of maintenance and technical support on products at customer and/or field locations. Works under limited supervision and may be a resource to other employees in areas of expertise.

Essential Functions:

• Installs, operates, maintains, repairs and modifies equipment.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
• Troubleshoots and performs diagnostic test of equipment malfunctions.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Maintains effective customer communications and relations.
• May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.
• Serves as company liaison with customers on administrative and technical matters for assigned projects.
• Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• Other duties as assigned
• 65% travel

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/associate’s degree with a minimum of 4 years of prior related experience.
• Active US Secret Security Clearance.

Preferred Additional Skills:

• Strong communication skills (written, verbal, presentation).
• Competent computer skills related to Microsoft office, Excel, Word, and PowerPoint.

In compliance with pay transparency requirements, the salary range for this role in California, Connecticut, Massachusetts, New Jersey, Washington State, DC and Virginia (Greater D.C. area), Denver, or NYC areas is $75K-$139K. The salary range for this role in Colorado state, Hawaii, Illinois, Maine, Maryland, Minnesota, New York state, Cleveland Ohio, Vermont and Virginia (outside of Greater D.C. area) is $65K-$121K. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.