Field Technician

Ultipro; Yakima (WA); On-site; USD 43,000 - 477,000; Full time

Benefits offered by this job

401(k) plan

Healthcare coverage

Flexible Spending

Tuition reimbursement

Paid holidays

Vacation time

Training & development

Advancement opportunities

Job summary

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a skilled Field Technician to join our team in Yakima, WA. You will diagnose and repair diverse material handling equipment at customer locations, ensuring peak performance and uptime.

You will travel within your region, performing diagnostics, preventive maintenance, and repairs, with occasional shop work. The role emphasizes customer communication, high-quality service, and reliable on-site support.

Qualifications

• 3+ years of experience diagnosing and repairing equipment in field settings.
• Excellent communication and customer-relations skills.
• Strong problem-solving and diagnostic abilities.
• Ability to work with little supervision and manage time effectively.

Responsibilities

• Diagnose and repair a wide range of material handling equipment at customer sites.
• Travel within the assigned Yakima region to service equipment.
• Perform diagnostics, preventive maintenance, and repairs; some shop work may be required.
• Coordinate with Parts Department to identify, order, and return parts as needed.

Skills

Customer service

Communication

Self-motivation

Driver's license

Tools

Own tools

Job description

Description

FIELD TECHNICIAN:

Are you someone who thrives out in the field solving problems, turning wrenches, and helping customers stay up and running? If you take pride in high-quality work, value independence, and want to build a rewarding career, this is the opportunity for you.

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a skilled and driven Field Technician to join our team in Yakima, WA.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Field Technician, you’ll be the trusted expert keeping our customers’ material handling equipment running at peak performance. You’ll travel throughout your assigned area of region, performing diagnostics, repairs, and preventive maintenance right at customer locations. Your day-to-day work ensures maximum uptime for essential equipment and peace of mind for the people who rely on it.

Each day, you’ll work on all makes and models of material handling equipment, diagnosing and repairing a wide range of systems including electric forklift systems, LPG and diesel engines, transmissions, hydraulics, carburetors, electrical and air systems, final drives, clutches, and more. Occasionally, you may assist with repairs in the shop as well. Your responsibilities will also include accurately troubleshooting equipment issues, communicating clearly with customers, and ensuring high-quality service is delivered on every visit. You’ll also work with the Parts Department to identify, order, and return parts as needed to complete each job efficiently and effectively.

Every day, imagine yourself behind the wheel of a fully equipped Pape’ service vehicle, navigating your territory with confidence, and ready to take on new challenges. You’ll be out in the field delivering expert service, performing high-quality repairs and maintenance on cutting-edge equipment, and building trusted relationships with customers who rely on your skill and professionalism to keep their operations moving. Your work isn’t just about fixing machines, it’s about being the dependable expert our customers count on to get the job done right the first time, every time.

WHAT YOU NEED:

• 3 or more years of experience diagnosing and repairing equipment, preferably in the material handling industry.
• Basic computer knowledge.
• Self-motivation and
• Ability to work under little or no supervision.
• Excellent communication and customer relations skills.
• Driver’s license with a good driving record.
• Must provide own tools.

Compensation: $31.03-346.54/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.