Field Technician

Charter Communications; Wisconsin; On-site; USD 42,400 - 52,000; Full time

Benefits offered by this job

Free internet

Discounted TV

Discounted mobile

Self-progression program

Job summary

Spectrum is seeking a Field Technician to install and repair services and educate customers on their use. In this entry-level role, we will equip you with the training you need to succeed and provide opportunities to progress, increase your earnings, and build a long-term career.

Field Technicians work outdoors, travel to customer premises and company facilities, and receive on-the-job training with development opportunities including a broadband apprenticeship program.

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Language: Fluency in English.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on their use of services.
• Travel to customer premises and company facilities as needed.
• Work outdoors in various environments and weather conditions.

Skills

English fluency

Communication

Time management

Reliability

Professional demeanor

Education

High School diploma or GED

Tools

Hand tools

Computers/Software

Job description

Eligibility

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Compensation and Perks

Earn $20.50 per hour, with the potential to increase your pay through our self-progression program. Enjoy perks such as free and discounted internet, TV, and mobile while building a long and rewarding career with us.

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry‑level role, we will equip you with the training you need to succeed and provide opportunities to progress, increase your earnings, and build a long‑term career. Join Spectrum and help keep people connected to what matters most.

What Our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors, with no two days being the same in the field.
• Enjoying problem‑solving and overcoming daily challenges.
• Building meaningful relationships with colleagues and customers.
• Earning $20+ per hour from day one with immediate opportunities for self‑progression and professional growth. Progress from Field Technician I to IV with 10% increases at each level and bonus payments for completing coursework. Additional opportunities to move into leadership positions.
• Having the chance to earn an industry‑recognized certification.

Working Conditions

Field Technicians work outdoors, using hand tools in various environments. They travel to customer premises, company facilities, and other locations as necessary, including during inclement weather. They receive on‑the‑job training and support to build confidence and skills, with access to a broadband apprenticeship program and other development opportunities.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Schedule: Ability to travel, including during inclement weather, to customer premises and company facilities.
• Language: Fluency in English.
• Technical skills: Proficiency in using computers and software applications; competency with hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.
• Valid driver’s license with a safe driving record that meets company standards.
• Physical: Ability to walk over various terrains and weather conditions while carrying tools and equipment, safely use weight‑bearing equipment up to 345 lbs and lift up to 75 lbs, climb ladders up to 32 feet, work in confined spaces and at heights, operate and navigate a company vehicle, work with small components and wires, and work outdoors for extended periods in any season.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.