Field Technician

Dev; Town of Ticonderoga (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

4-day work week with overtime

Paid training

PTO & holidays

Medical, Dental, Vision and Life

Health Savings Account

401(K) with company match

Employee stock purchasing program (ESB

Tuition Reimbursement

DISH-supplied van, tools, and uniforms

Job summary

DISH is seeking Field Technicians to deliver TV and Smart Home solutions to customers in their homes. You will represent DISH, educate homeowners on smart home possibilities, and ensure a world class customer experience.

Benefits include a 4-day work week with overtime, paid training, PTO and holidays, comprehensive medical/dental/vision and life insurance, a Health Savings Account, a 401(k) with company match and ESPP, tuition reimbursement, and a DISH-supplied van, tools, and uniforms.

Qualifications

• Aptitude to build rapport quickly and provide great customer service.
• Ability to work at heights (ladders up to 40 feet) and in all weather.
• Ability to lift over 70 lbs.
• Valid driver’s license with a clean driving record per DISH standards.
• Willingness to travel for job assignments.

Responsibilities

• Represent DISH in customers' homes daily and deliver TV and Smart Home solutions.
• Educate homeowners on smart home possibilities and provide a world-class customer experience.

Skills

Aptitude to build rapport

Ability to work at heights

Lift 70 lbs

Valid driver's license

Willingness to travel

Job description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.

Job Duties and Responsibilities

What’s in it for you?

• Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
• Performance Incentiveswith the potential for up to$6,400in your first year and$9,100each following year!
• Paid training, paid time off & paid holidays

• 4-day work week with opportunities to work overtime

• Medical, Dental, Vision and Life Insurance packages and Health Savings Account

• Free DISH TV programming at a value of $114.99/monthat your home, plus deeply discountedSling TVandBoost Infinitephone plans
• 401(K)with company match& Employee stock purchasing program (ESPP)
• Tuition Reimbursement
• DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.

Skills, Experience and Requirements

All technicians must have:

• Aptitude to build rapport quickly. We want you to have a great time servicing our clients
• Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
• Ability to lift over 70 lbs
• A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
• Travel may be required

Salary Range

Compensation: $21.00/Hour

Compensation and Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.