Field Technician

Dish Network Corporation; Town of Lyons (NY); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Company van

Tools and uniforms

Tuition Reimbursement

Health, Dental, Vision benefits

Employee Stock Purchase Program

Job summary

EchoStar is expanding its home‑based technician team to deliver DISH equipment and smart home solutions. You will visit customers’ homes, install and service equipment, and educate customers on product use while growing the service relationship.

We value safety, independence, and teamwork, with paid training, competitive benefits, and opportunities for career growth as you help expand into new smart home offerings.

Qualifications

• Valid Driver’s License with clean record
• Schedule flexibility including evenings, weekends, or holidays
• Physical ability to climb ladders (up to 40 ft) and lift up to 70 lbs
• Customer-focused with strong problem-solving and adaptability
• Ability to work independently while staying connected with the team

Responsibilities

• Visit customers’ homes to install and service DISH equipment and smart home products
• Educate customers on use and offer additional services when helpful
• Maintain a clean work area and professional attitude while working independently

Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live‑streaming and on‑demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, you will be trained to lead the charge for a world‑class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six‑time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company‑provided van, tools, and uniforms

Paid Training You’ll Get:

• Clear, step‑by‑step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

What You’ll Need:

• Valid Driver’s License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
• Climb ladders (up to 40 ft)
• Lift up to 70 lbs
• Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem‑Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre‑employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees.

Salary Ranges

Compensation: $24.75/Hour