Field Technician

Charter Communications; Lumberton (NC); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Career self-progression program

Industry‑recognized certification

On-the-job training

Job summary

Spectrum is hiring a Field Technician to install and repair services at customer sites. The role emphasizes customer education, problem solving, and safety while working outdoors in varied conditions.

The position offers an entry‑level path with on‑the‑job training and opportunities for career progression, including self‑progression plans and industry‑recognized certifications.

Qualifications

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from customer premises and other locations as necessary
• Fluent in English
• Proficiency with computers and software applications; able to use hand tools
• Effective communication, time management, organization, and reliability
• Valid driver’s license with safe driving record per company standards
• Walk and lift requirements; outdoor field work in varying conditions

Responsibilities

• Install and repair services at customer sites
• Educate customers on product use and features
• Work outdoors in varied environments and weather
• Progress through self‑programmed advancement levels with pay increases

Skills

English proficiency

Computer skills

Hand tools

Communication

Time management

Organization

Critical thinking

Responsibility

Reliability

Valid driver’s license

Education

High School Diploma or GED

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.50/hour, with the potential to increase your pay through our self‑progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry‑level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long‑term career.

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr from day one with immediate opportunities for self‑progression and professional growth. Leverage our career self‑progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing coursework. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry‑recognized certification.

Working Conditions: Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues, plus maximize your potential with on‑the‑job training, career self‑progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight‑bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.