Field Technician

DISH TV

Franklin (NC)

On-site

USD 6,000 - 9,000

Full time

14 days+

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Benefits offered by this job

Comprehensive Health Benefits

Paid Training

401(K) with Company Match

Employee Stock Purchasing Program

Tuition Reimbursement

Complimentary DISH TV Service

Discount on Boost Mobile Plans

Company-provided van and tools

Job summary

Join DISH TV as a Field Technician where you'll be integral to delivering exceptional customer experiences. You will install and service satellite and smart home technology, while enjoying career growth opportunities and various benefits, including pay raises and bonuses based on performance.

Qualifications

Valid Driver’s License with a clean record.
Schedule flexibility for travel and working various shifts.
Must be able to lift up to 70 lbs and climb ladders up to 40 ft.

Responsibilities

Install and service DISH equipment and smart home products.
Educate customers on using their technology and recommend additional services.
Maintain a clean work area and professional attitude while working independently.

Skills

Customer Focus

Problem-Solving

Adaptability

Job description

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Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties And Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

Install and service DISH equipment and smart home products in customers’ homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s In It For You

Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You’ll Get

Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs

Skills, Experience And Requirements

What You’ll Need:

Valid Driver’s License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:

Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit

Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease

Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

Seniority level