Field Technician

Charter Communications; Columbus (OH); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Career self-progression plan

Broadband Apprenticeship Program

Hands-on training

Job summary

A leading telecommunications company is seeking a Field Technician in Columbus, Ohio. This entry-level position involves installing and repairing services while educating customers on their use. The role offers hands-on training, immediate compensation starting over $20/hour, and opportunities for career progression. Ideal candidates will have a high school diploma or equivalent, a valid driver's license, and strong technical skills.

Qualifications

• Must have a valid driver's license with a safe driving record.
• Ability to communicate effectively and professionally.
• Proficient in using computers and software applications.

Responsibilities

• Install and repair services for customers.
• Educate customers on service use.
• Work outdoors in various environments.

Skills

Effective communication

Problem-solving

Technical Skills

Time management

Organization

Critical thinking

Education

High School diploma, GED, or equivalent work experience

Tools

Computers and software applications

Hand tools

Job description

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

How You’ll Make An Impact

• Variety of Work: Staying active and working outdoors. No two days are the same in the field.
• Problem-Solving: Enjoy solving problems and overcoming daily challenges.
• Relationship Building: Build meaningful relationships with colleagues and customers.
• Unlimited Potential: Earn more than $20/hour from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Broadband Apprenticeship Program: Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on-the-job training, career self-progression, Broadband Apprenticeship Program and more.

What You'll Bring to Spectrum

Required Qualifications

• Education — High School diploma, GED, or equivalent work experience
• License — Valid Driver’s license with safe driving record within company standards required
• Schedule — Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary
• Language — Fluent in English
• Technical Skills — Proficiency in using computers and software applications; Competent in using hand tools
• Abilities — Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability
• Physical — Walk over various terrains and weather conditions while carrying tools and equipment; safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs; climb ladders up to 32 feet and work in confined spaces and at heights; operate and navigate a company vehicle in changing environments; work with small components and wires; work outdoors for extended periods in any season and inclement weather