Field Technician

Cennox; Chatham (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Paid Training

Company Vehicle

Total Benefits Package including Health and Retirement

Paid Holidays and Vacation

Company-provided tools and smartphone

Job summary

Cennox is seeking an enthusiastic Field Technician in Chatham, IL, who will perform preventative maintenance and installation of financial equipment. Candidates should possess 3+ years in low voltage electronics, exceptional customer service skills, and a valid driver’s license.

The role offers competitive pay, a company vehicle, and a comprehensive benefits package that includes health, dental, and retirement plans.

Qualifications

• 3+ years experience with low voltage electronics and mechanical systems.
• Electro-mechanical skills and ability to use basic hand tools.
• Working knowledge of Microsoft Office is essential.
• Experience with mapping and routing applications like Google Maps.
• Good communication and customer service skills.

Responsibilities

• Perform preventative maintenance and installation for customers.
• Determine issues with products and train customers on financial equipment.
• Travel to service areas throughout Springfield and surroundings.

Skills

Low voltage electronics

Electro-mechanical skills

Microsoft Office

Customer service skills

Mapping and routing applications

Basic hand tools

Tools

Multi-meter

Voltmeter

Volt-ohm meter

Job description

Overview

EXPERIENCED FIELD TECHNICIANS NEEDED IN CHATHAM, IL

Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows. Those with exceptional customer service who can thrive in a dynamic team culture should apply. Also, be willing to be cross trained to support our other lines of business, banking and retail.

What you’ll do

In this role, you will service our customers by performing preventative maintenance, installation, determining issues with products, and training customers on the proper use of financial equipment throughout Springfield and surrounding areas. This position offers the chance to become part of a rapidly growing company.

What you’ll bring

• 3+ years experience with low voltage electronics, mechanical systems, and computer experience; Safe or ATM Technical experience is a plus
• Electro-mechanical skills a must, ability to use basic hand tools including but not limited to multi-meter, voltmeter, volt-ohm meter
• Working knowledge of Microsoft Office (Word, Outlook, Excel)
• Experience with mapping and routing applications such as MapPoint or Google Maps
• Ability to learn through telephone training
• Great communication/customer service skills and ability to interpret/execute written instructions
• Valid driver's license with a driving record in good standing and a reliable/insured vehicle
• Ability to communicate and provide excellent customer service
• Ability to lift/move 50 or more pounds, stand, climb, bend, stoop, and reach freely
• Ability to work both indoors and outside in all-weather and sit/drive for extensive daily travel
• Good hand/eye coordination and sharp eyesight
• A valid Driver's License and driving record in good standing

Benefits and other notes

• Competitive Pay & Paid Training
• Company Vehicle
• Total Benefits Package including Retirement, Health, Dental, Vision, Life Insurance & more
• Paid Holidays, Vacation & Sick Package
• Company-provided tools, uniforms, and Android smartphone
• Flexible work schedule, paid training, and opportunity for travel
• Opportunity to continue to learn new skills, grow and advance your career

Cennox is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application.

E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit www.e-verify.gov.