Field Technician

Harris Geospatial Solutions; Aurora (IL); Hybrid; USD 43,050 - 80,134; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Education assistance

Job summary

Harris Geospatial Solutions is looking for a Field Technician to support the FAA in Chicago airspaces. This role involves on-site and remote technical support for projects related to FAA contracts, including equipment installation and maintenance.

Successful candidates should have experience with network testing and a strong customer service orientation. The position requires the ability to work independently and maintain flexible hours.

Qualifications

• Minimum of 8 years of experience in a relevant field or 4 years with an Associate's Degree.
• Ability to lift up to 32 lbs. and work at heights.
• Valid Driver’s License and driving record.

Responsibilities

• Provide technical support for FAA programs.
• Install, repair, and maintain equipment in the field.
• Work remotely and occasionally travel to assist customers.

Skills

Technical Support

Customer Service

Network Testing

Education

High School Diploma or equivalent

Tools

Network Test Equipment

Fiber Tools

Job description

Job Title

Field Technician

Job Code

36456

Job Location

Aurora, IL (Southern Wisconsin, Northern / Central Illinois, Northern Indiana, Iowa)

Job Schedule

5/8: Employees work 8 hours per day, 5 days a week

Job Description

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for field support in the Chicago airspaces. Field technician will support FAA contracts FTI, ADSB, DCNS and any other FSG programs.

Essential Functions

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on‑call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on‑call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.
• Ability to obtain and maintain a FAA security clearance.

Qualifications

• High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

Preferred Additional Skills

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Capable of utilizing ladders, and stepstools, to reach heights of approximately 10 feet
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449.
• Excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications.
• Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
• IP Based knowledge with experience configuring routers and switches.
• Experience installing equipment racks (wall mount, raised floors, concrete, etc.).

Salary & Benefits

In compliance with pay transparency requirements, the salary range for this role in Illinois $31.25/hr - $58.17/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

Equal Opportunity Employment

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre‑employment substance abuse testing and background checks, where permitted by law.

Security Clearance

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.