Field Technical Specialist

RPM SPG; Philadelphia (Philadelphia County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Company Pension Plan

Performance Based Commission

Continuing education

Company vehicle

Job summary

Tremco CPG Inc. is seeking a seasoned Roofing Sales/Technical Specialist in the United States.

You will ensure safe service delivery, train contractors in roof coatings, and oversee field installations while providing technical support and timely reporting. The role requires 5+ years of roofing sales/technical experience, strong knowledge of roofing systems, a valid driver’s license, and willingness to travel up to 20%.

Qualifications

• High School diploma or GED required or higher
• AS/AAS degree or trade certification or BS preferred
• 5+ years of commercial roofing sales or technical experience
• 2+ years of commercial roofing repair/troubleshooting/field service
• Knowledge of built-up, modified, single ply, and metal roofing systems
• Valid driver's license and clean MVR
• Strong mechanical aptitude in roofing/building science
• Experience in field sales leadership
• Proficiency with internal business systems
• In-depth product knowledge and application of products
• History of autonomous work ethic
• Willingness for up to 20% overnight travel

Responsibilities

• Ensure safe execution and delivery of roofing services and operations
• Provide technical training sessions in office and field applications
• Provide hands-on application training and supervision of roof coatings and installation
• Prepare roof inspection reports with condition analysis, photos, recommendations, and budgets
• Communicate professionally with customers, Tremco sales reps, and regional managers
• Complete weekly/monthly reports, sales activities, proposals, and purchase orders
• Travel within territory; submit expense reports promptly
• Perform pre-project inspections and provide technical support (peel tests, product recommendations, proper installation)
• Provide ongoing sales support, training, and contractor development
• Be the direct liaison to contractors per local sales reps to maintain relationships
• Develop new contractors through training on product systems and usage

Skills

Roofing sales

Technical field service

Auto/MVD driving

Product knowledge

Microsoft Office

Autonomy/self-motivation

Communication

Travel up to 20%

Team leadership (field sales)

Problem solving

Multi-tasking

Education

High School diploma or GED

AS/AAS degree or Trade Cert or BS

Tools

Microsoft Office Suite

Job description

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco CPG Inc. and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Duties/Responsibilities, Core knowledge

• Ensure safe execution and delivery of all roofing services and operations.
• Provide a variety of technical training sessions in the contractor's office and field applications.
• Provide hands on application training and supervision of roof coatings and installation.
• Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
• Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
• Complete weekly/monthly reports, sales activities, proposals and purchase orders.
• Travel within the assigned territory, complete expense reports on a timely basis.
• Pre-project field inspections and technical support including but not limited to:
• Peel tests
• Product recommendations
• Proper product installation
• Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
• Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
• Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
• Develop new contractors in the area, per the local sales team, by training on product systems and their usage.

Skills, Qualifications, Experience, Special Physical Requirements

• High School diploma or GED
• Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
• 5+ years of commercial roofing sales or technical experience in the commercial market.
• 2+ years of commercial roofing repair, troubleshooting, or field service experience.
• Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
• Must have a valid drivers license and acceptable Motor Vehicle record.
• Strong roofing or building science mechanical aptitude.
• Prior experience in a field sales and service leadership role.
• Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
• In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of product line.
• History of working in a field that required autonomy and self-motivation.
• Prior experience that demonstrates a strong work ethic and ability to multi-task.
• Overnight travel of up to 20% to support assigned customer accounts.

Salary

The salary range for applicants in this position generally ranges between $75,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. We also offer a company performance-based bonus.

Benefits

• Health insurance
• Paid holidays
• Paid time off
• Company Pension Plan
• Performance Based Commission
• continuing education.
• A company vehicle is also provided.