Field Technical Analysis Inspector - Heavy Equipment

Ring Power Corporation; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Ring Power Corporation, a Caterpillar dealer, is seeking a skilled Service Technician I for Florida operations, including Orlando. The role involves inspecting machines, performing rebuilds, and ensuring compliance with safety and environmental policies.

You will complete required training, maintain tools, and document field inspections to verify machines meet manufacturer specifications. Applicants should have a High School diploma or GED and 5–6 years of experience, with training to attain

Qualifications

• High School diploma or GED required.
• 5-6 years of experience.
• Completed required training curriculum to be designated a Service Tech I.
• Able to comprehend written material and communicate orally and in writing.
• Moderate level capability with a computer and relevant dealer software programs.

Responsibilities

• Perform inspections of machines to evaluate Power Train, hydraulic, or complete machine rebuilds.
• Inspect machines in the field under scheduled programs and document inspections.
• Perform inspections ofLease Return Machines and courtesy re-checks after maintenance.
• Assist Shop TA Inspectors by conducting incoming/outgoing inspections via web portal and reviewing product history before inspection.

Skills

Safety awareness

Technical aptitude

Communication

Initiative

Education

High School diploma or GED

Tools

Microsoft Office

Dealer software

Job description

Main Duties & Responsibilities

Primary Job Role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures, and regulations. Wears safety glasses, steel toed shoes, gloves, ear protection, and complete company-provided uniform while in the workplace. Completes stretching, Job Hazard Assessment and inspects tooling/equipment/service truck before start of work. Uses proper Lockout Tag Out procedures, fall protection, seatbelts in vehicles/forklifts, arc flash protection, and confined space procedures when exposed to these hazards.

Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry. Maintains necessary set of tools required for job performance to conduct inspections ensuring machines are returned to manufacturer’s specifications.

Performs inspections of machines to evaluate them for Power Train, Power Train and Hydraulic or Complete Machine Rebuilds. Completes required inspection documentation.

Performs inspection of customer’s machines in the field who are on a Scheduled Inspection Program. Completes required inspection documentation.

Performs inspections of Caterpillar Financial Lease Return Machines when returned.

Perform Courtesy Re-Checks of machines after they have had a scheduled Preventative Maintenance service to check for quality of service.

As required, fill in for Shop TA Inspectors by performing incoming and outgoing inspections of machines via web-based portal with focus on understanding of product problems by reviewing PIP & PSP, SOS and Vision Link History prior to machine inspection, downloading Product Status Report from ECM using ET, downloading Autolube System (if installed), and pulling SOS Samples

Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards. Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.

Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department. Assumes Supervisors position temporarily, as necessary.

Performs other duties as assigned.

Essential Job Competencies

Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources and organizes the information according to the research needs.

Technical Expertise: Demonstrates the required depth of knowledge and skill associated with the job as identified in the Learning Management System or other applicable sources. Effectively applies technical knowledge to solve a range of problems. Keeps informed about cutting-edge technology in his/her technical area.

Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.

Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.

Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recover quickly from setbacks and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.

Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.

Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications

Education and Experience

Formal Education: High School diploma or GED

Experience: 5-6 years

Required / Credentials

Completed required training curriculum to be designated a Service Tech I.

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Moderate level capability in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Not Required but Highly Desired Criteria

Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Successfully completed relevant specialized equipment technical courses.

Updating of Knowledge

• Job requirements change requiring re-training to stay current every 1-2 years.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Problem Solving: Job requires basic problem-solving ability using established examples / guidance.

Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.

Autonomy: Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Working Environment

Stress Load: Constant exposure to these stresses (more than 80% of the time)

Workload Fluctuation: Job frequently involves occasional changes in priorities, complexity and/or quantity of work.

Work Schedule: Work is typically performed during normal business hours with occasional requirements to work nights, holidays or weekends.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team)

Physical Demands

"NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

F: Climbing

O: Balancing

O: Stooping

F: Kneeling

F: Crouching

F: Crawling

F: Reaching

C: Standing

F: Sitting

F: Walking

O: Feeling

F: Fingering

F: Grasping

F: Repetitive Motion

C: Talking

C: Hearing

F: Pushing - Up to 25 lbs.

F: Pulling - Up to 25 lbs.

F: Lifting - Up to 25 lbs.

O: Pushing - 26-50 lbs

O: Pulling - 26-50 lbs.

O: Lifting - 26-50 lbs.

O: Pushing - Over 50 lbs.

O: Pulling - Over 50 lbs.

O: Lifting - Over 50 lbs.

Environmental Conditions

"NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level F: Vibration: Exposure to oscillating movements of the extremities of whole body. F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. F: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER