Field tech/Field OPs-Webpass-SAN/MIA

Insight Global; San Diego (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Insight Global seeks a Field Network Technician to install, deploy, and upgrade fiber optic infrastructure across Google Fiber sites in the region. The role requires traveling to huts and facilities, following runbooks, and coordinating with engineering and operations teams.

Strong fiber optics knowledge, deployment experience, and certifications are preferred. Ideal candidates will work in diverse field environments and travel extensively (75-100%) to support ongoing expansion projects and

Qualifications

• 2+ years in telecommunications or fiber optic deployment.
• Experience installing,troubleshooting, and upgrading fiber optic infrastructure.
• Understanding of fiber cabling, handling, and best practices.
• Experience in telecom/ISP/FTTH deployment environments.
• Ability to follow deployment procedures and technical docs.
• Knowledge of IP addressing and network connectivity validation.

Responsibilities

• Deploy new network equipment and support upgrades across Google Fiber locations.
• Install, route, terminate, and troubleshoot fiber optic cabling.
• Perform deployments in fiber huts and network facilities.
• Upgrade existing infrastructure per new designs and standards.
• Validate connectivity and troubleshoot deployment issues.
• Follow deployment runbooks and installation procedures.
• Collaborate with engineering, operations, and deployment teams.
• Travel to multiple Google Fiber sites to support deployments.

Skills

Fiber optics knowledge

Field deployment

Network deployment

Ability to travel 75-100%

Documentation follow-through

Education

Networking certifications (CCNA/CCENT/JNCIA)

Tools

Fiber optic tools

Cable preparation tools

DWDM equipment familiarity

Job description

Job Description

The ideal candidate will have experience installing, troubleshooting, upgrading, and deploying fiber optic infrastructure in telecom, ISP, FTTH, or outside plant environments. This person will work in the field at Google Fiber huts and network locations throughout the region, supporting hardware upgrades, fiber installations, network expansion projects, and operational troubleshooting.

Day-to-Day Responsibilities

• Deploy new network equipment and support infrastructure upgrades across Google Fiberlocations
• Install, route, terminate, and troubleshoot fiber optic cabling
• Perform network deployment activities within fiber huts and network facilities
• Upgrade existing infrastructure based on new materials, designs, and deployment standards
• Validate connectivity and troubleshoot deployment-related issues
• Follow deployment runbooks and installation procedures
• Work closely with engineering, operations, and deployment teams to ensure successful network expansion projects
• Travel to multiple Google Fiber sites to support ongoing deployment and upgrade initiatives

Skills and Requirements

Must-Have Qualifications

• 2+ years of experience in telecommunications, fiber optics, network deployment, or related field services
• Experience installing, deploying, upgrading, and troubleshooting fiber optic infrastructure
• Understanding of fiber optic cabling, fiber handling, and fiber installation best practices
• Experience working in telecom, ISP, FTTH (Fiber to the Home), data center, or network deployment environments
• Ability to follow deployment procedures, installation playbooks, and technical documentation
• Understanding of basic networking concepts, IP addressing, and network connectivity validation
• Ability to travel extensively (75-100%)
• Experience working with optical transport or DWDM environments
• Familiarity with optical light levels and fiber testing
• Experience supporting Google Fiber, telecom carriers, ISPs, or broadband providers
• CCNA, CCENT, JNCIA, or related networking certifications
• Experience working inside network huts, OLTs, apartment complexes, large businesses, COs, or telecom facilities
• Ownership of personal fiber optic installation tools and cable preparation tools

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].