Field Support Technician I

Lynn Rodens; Bend (OR); On-site; USD 30,000 - 44,000; Full time

Job summary

Lynn Rodens in Bend, OR is seeking a Field Support Technician I to provide on-site technology and cabling support across a large network of retail locations. This role combines entry-level IT field support with structured cabling, hardware repair, telecommunications, and basic networking responsibilities.

You’ll spend significant time traveling to locations, making this a strong fit for someone who enjoys being on the road rather than working behind a desk.

Qualifications

• High school diploma or GED required.
• At least 1 year of related technical, field service, cabling, telecommunications, or hardware experience.
• Basic knowledge of computer hardware, networking, telecommunications, and cabling.
• Valid Oregon driver’s license with an excellent driving record.

Responsibilities

• Troubleshoot and support computers, endpoints, peripherals, and related hardware.
• Maintain and repair phone system equipment.
• Assist with networking equipment and store servers.
• Install, maintain, troubleshoot, and repair cabling infrastructure.
• Support larger installations, upgrades, and remodel projects alongside senior technicians.
• Identify and quickly escalate issues that could impact business operations.
• Use hand and powered tools in stores, warehouses, construction areas, and other field environments.

Skills

Field service experience

Troubleshooting

Strong communication

Education

High school diploma or GED

Job description

About The Opportunity

If you enjoy hands-on technology work, travel, troubleshooting, and working in different environments, this is an excellent opportunity to build your field IT and infrastructure experience.

Location: Bend, OR / Central Oregon

Pay: $22–$32/hour

Schedule: Full-Time, Non-Exempt

Travel: Approximately 90%

About The Opportunity

If you enjoy hands-on technology work, travel, troubleshooting, and working in different environments, this is an excellent opportunity to build your field IT and infrastructure experience.

We are seeking a Field Support Technician I to provide on-site technology and cabling support across a large network of retail locations. This position combines entry-level IT field support with structured cabling, hardware repair, telecommunications, and basic networking responsibilities. You’ll spend significant time traveling to locations throughout the region, making this a strong fit for someone who enjoys being on the road rather than working behind a desk.

What You’ll Do

• Troubleshoot and support computers, endpoints, peripherals, and related hardware.
• Maintain and repair phone system equipment.
• Assist with networking equipment and store servers.
• Install, maintain, troubleshoot, and repair cabling infrastructure.
• Support larger installations, upgrades, and remodel projects alongside senior technicians.
• Identify and quickly escalá issues that could impact business operations.
• Use hand and powered tools in stores, warehouses, construction areas, and other field environments.

What We’re Looking For

• High school diploma, GED, or equivalent.
• At least 1 year of related technical, field service, cabling, telecommunications, or hardware experience.
• Basic knowledge of computer hardware, networking, telecommunications, and cabling.
• Valid Oregon driver’s license with an excellent driving record.
• Comfortable with approximately 90% travel and substantial driving.
• Ability to lift up to 50 lbs frequently and occasionally up to 100 lbs.
• Comfortable working on ladders, roofs, and in confined spaces when required.
• Strong communication, customer service, organization, and problem-solving skills.

A one-year apprenticeship is preferred, and sponsorship under a licensed journeyman is available.