Field Support Technician

Jackson Hewitt - GBY; Decatur (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible schedule

Earned wage access

Health, dental & vision benefits

Training & development

401k matching

Employee discounts

Referral bonuses

Life insurance

Free tax education

Advancement opportunities

Job summary

Jackson Hewitt - GBY is seeking a Seasonal Field Support Technician to set up and break down kiosks at local retail stores. You will drive a moving truck, install equipment, and perform site maintenance as needed. Prior knowledge of computer installation helps, but is not required.

The role offers both full-time and part-time options with a flexible schedule. Competitive salary and benefits, plus opportunities for advancement, are provided to eligible team members.

Qualifications

• Customer service experience.
• Basic knowledge of computer functions is preferred but not required.

Responsibilities

• Assist with set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Maintains a clean and inviting workplace, including removal of trash and general tidying.

Skills

Customer service

Interpersonal skills

Basic computer knowledge

Driver's license preferred

Job description

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician isresponsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort:

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access – access a portion of your earned wages before payday when you need it

If you're looking for a rewarding opportunity to learn new skills and make an impact,