Field Support Specialist

Maxim Healthcare; Peoria Heights (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Profit sharing

Paid time off

Weekly paychecks

Employee discounts

Job summary

Maxim Healthcare in Peoria Heights, IL seeks an Office Coordinator (Field Support Specialist) to provide essential administrative and operational support for our local office. You will assist billing, payroll, medical records, and onboarding while ensuring HIPAA compliance and confidentiality.

The ideal candidate has a high school diploma, 1 year of admin experience, strong Microsoft Office skills, and excellent communication and organizational abilities.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of administrative experience.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Excellent verbal and written communication skills.
• Ability to multitask effectively while maintaining attention to detail.
• Note: This is an office-based position.

Responsibilities

• Assist with billing, payroll, and medical records processes.
• Maintain confidentiality of client, patient, caregiver, and team member information.
• Ensure compliance with HIPAA and regulatory requirements.
• Provide excellent customer service to visitors, clients, and team members.
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence.
• Support onboarding and credentialing of external staff.
• Perform other duties as assigned

Skills

Typing

Organizational skills

Verbal and written communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

• Comprehensive Benefits: Health, dental, vision, and life insurance

Location: Peoria Heights, IL

Hourly Rate: $20.00 - $21.00 per hour + $2,000 Annual Bonus Potential

Support Operations. Drive Excellence. Grow Your Career.

Maxim Healthcare is seeking a detail-oriented Office Coordinator (Field Support Specialist) to provide essential operational support to our local office. This role is perfect for someone who thrives in a fast-paced environment and enjoys managing administrative tasks that keep the business running smoothly.

Why You’ll Love This Role

• Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
• Quarterly Bonuses & Profit Sharing: Additional earning potential
• Comprehensive Benefits: Health, dental, vision, and life insurance
• Retirement Planning: 401(k) savings plan with company matching
• Employee Discounts: Access to hundreds of nationwide vendor discounts
• Recognition & Rewards: Be celebrated through our awards and recognition programs
• Career Advancement: Opportunities to grow within a supportive organization
• Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities

• Assist with billing, payroll, and medical records processes
• Maintain confidentiality of client, patient, caregiver, and team member information
• Ensure compliance with HIPAA and regulatory requirements
• Provide excellent customer service to visitors, clients, and team members
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence
• Support onboarding and credentialing of external staff
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum 1 year of administrative experience, including typing skills
• Proficiency in Microsoft Office and ability to learn new systems quickly
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask effectively while maintaining attention to detail
• Note: This is an office-based position

Maxim Benefits

Health and Wellness

• Medical/Prescription
• Dental
• Vision
• Health Advocacy (company paid if enrolled Medical)
• Health Advocate Employee Assistance Program

Retirement And Financial Security

• Employee Assistance Program
• Health Savings Account
• 401(k) + Company Match
• Profit Sharing
• Short and Long Term Disability
• Primary Caregiver Leave
• Parental Leave
• Life and Basic Accidental Death & Dismemberment Insurance
• Voluntary Group Life Insurance and Supplemental Accidental Insurance
• Hospital Expense Protection Plan
• Critical Illness Insurance
• Dependent Care Flexible Spending Account
• Home and Auto Insurance discounts
• Pet Insurance
• Legal benefits

Lifestyle Benefits

• Paid Time Off and Company Paid Holidays
• Transportation Benefits
• Educational Assistance Program
• College Partnership Program
• Employee Discount Program

• Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.