Field Support Engineer – Automation & Onsite Solutions

Rockwell Automation; Columbus (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance including Medical, Rg

401(k)

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation is seeking a Field Support Engineer to travel within the assigned service area, work from the Columbus, Ohio region, and provide on-site installation, troubleshooting, and repair of complex automation equipment. You will manage projects, ensure quality, and maintain customer satisfaction while reporting to the Territory Services Manager.

The role requires a Bachelor's degree, the ability to travel 50% of the time, a valid driver's license, and legal work authorization in the

Qualifications

• Bachelor's Degree required.
• Legal authorization to work in the U.S. (no visa sponsorship).
• Willingness to travel 50% of the time.
• Valid driver's license.

Responsibilities

• Perform project management for customer projects, including needs identification, scheduling, tracking, and reporting.
• Support installation, startup, maintenance, and operation of automation systems and software applications.
• Evaluate operational quality of system equipment and liaise with customers on topics.

Skills

Project management

Customer liaison

Technical troubleshooting

Education

Bachelor's Degree

Bachelor's Degree in Manufacturing, Industrial Automation, Engineering, or Technology-related field

Tools

RSLogix 5/500/5000

FactoryTalk Studio

Studio5000

ControlLogix

CompactLogix

PowerFlex Drives

Ethernet/IP

Stratix Switches

Job description

Rockwell Automation is seeking a Field Support Engineer to travel within the assigned service area, work from the Columbus, Ohio region, and provide on-site installation, troubleshooting, and repair of complex automation equipment. You will manage projects, ensure quality, and maintain customer satisfaction while reporting to the Territory Services Manager.

The role requires a Bachelor's degree, the ability to travel 50% of the time, a valid driver's license, and legal work authorization in the