Field Supervisor - Raleigh, NC

Walden Security; Raleigh (NC); On-site; CAD 31,000 - 45,000; Full time

Job summary

Walden Security in New Brunswick, Canada, seeks a Supervising Security Officer to manage on-site security teams and ensure adherence to post instructions. The role includes patrols, inspections, and timely reporting of incidents.

Responsibilities also involve coordinating with supervisors and the Operations Manager, maintaining records, and guiding new officers on the job to uphold client standards and safety protocols.

Qualifications

• At least 3 years security officer experience.
• High School diploma or GED.
• Minimum of 25 years of age.
• Ability to pass criminal background check and drug test.

Responsibilities

• Oversee performance of all shifts and Security Officers on duty.
• Patrol posts and ensure compliance with post orders and Walden Security procedures.
• Record daily events in Officers Daily Reports (ODR).
• Inspect posts and officers for proper compliance with instructions.
• Escalate issues to supervisors or Operations Manager as needed.
• Provide input to management on operations and status of posts and officers.

Skills

3+ years security experience

Education

High School diploma or GED

Job description

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:

• Responsible for the performance of all shifts and Security Officers on duty;
• Has a working knowledge and understanding of the Specific and General Post instructions for post(s). Has practical knowledge of all additional and emergency post instructions that are called for by the client;
• Patrols post assigned by walking or using company provided vehicle where applicable;
• Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment;
• Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday;
• Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager;
• Registers at watch stations to record time of inspection trips and contracted random inspections.
• Assists in conducting on-the-job-training for newly assigned Security Officers as necessary;
• Responds to urgent client needs/requests for services or changes to services;
• Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations;
• Examines doors, windows, and gates of assigned posts to determine that they are secure;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts;

Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager. Exercises direct supervision over 1-15 Security Officers and Shift Supervisors. Provides input to the management in regards to operation, status of posts and Security Officers.

Requirements:

• At least 3 years security officer experience
• High School diploma or General Education Degree (GED)
• Minimum of 25 years of age
• Ability to pass criminal background check and drug test

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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Pay Rate

$20—$20 USD

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.