Field Specialist II

Baker Hughes; Midland (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Private medical care options

Life insurance

Disability programs

Education Assistance

Parental Leave

Mental Health resources

Dependent Care

Job summary

Baker Hughes in the United States is seeking a Field Specialist II to deliver on-site technical services and manage field assignments, ensuring safety and customer satisfaction.

You will coordinate with customers and third-party providers, maintain equipment readiness, and travel as needed to support service delivery, with a focus on electrical systems up to 5,000 volts. The role emphasizes safety, teamwork, and high-quality service, contributing to reliable equipment performance.

Qualifications

• High school diploma or equivalent.
• Experience in field operations, electrical service, maintenance or related technical environment.
• Experience interacting directly with customers and supporting field-based operations.
• Ability to safely work with electrical systems and equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong communication and interpersonal skills.
• Ability to organize work and manage multiple priorities.
• Willingness to travel and stay away from home to support customer service needs.
• Strong commitment to safety, quality and customer service.

Responsibilities

• Managing assigned jobs and ensuring arrival at customer locations at least 30 minutes prior to scheduled service time.
• Identifying customer locations and preparing appropriately for field assignments.
• Working effectively with customers and third-party personnel on-site.
• Supporting field operations in locations that may require overnight travel near customer sites.
• Working safely with electrical systems and equipment up to 5,000 volts.
• Maintaining truck inventory and ensuring required materials, tools, and equipment are available for service activities.
• Following company processes, procedures, and safety requirements at all times.
• Supporting successful job execution while maintaining high levels of customer satisfaction.
• Communicating effectively with customers, supervisors, and internal teams regarding job status and operational needs.
• Ensuring compliance with Baker Hughes Health, Safety, and Environment (HSE) standards.

Skills

Troubleshooting

Problem solving

Customer service

Communication

Independent work

Travel willingness

Education

High school diploma or equivalent

Job description

Do you enjoy working directly with customers in the field while delivering critical technical services?

Are you passionate about troubleshooting, electrical systems, and ensuring exceptional service execution in diverse field environments?

Join our Team!

Baker Hughes is being recognized as a global energy technology company serving the oil and gas sector across more than 120 countries. Our Field Services team is providing technical expertise and operational support to customers worldwide. Through strong safety practices, technical excellence, and customer focus, we are ensuring reliable equipment performance and superior service delivery.

Partnering with the best

As a Field Specialist II, you are supporting field operations by providing on-site technical service and ensuring customer requirements are met safely and efficiently. You are managing assigned jobs, coordinating with customers and third-party service providers, maintaining field equipment readiness, and following established company procedures. You are serving as a key representative of Baker Hughes while delivering high-quality service and maintaining strong customer relationships.

As a Field Specialist II, you are responsible for:

• Managing assigned jobs and ensuring arrival at customer locations at least 30 minutes prior to the scheduled service time.
• Identifying customer locations and preparing appropriately for field assignments.
• Working effectively with customers and third-party personnel while on-site.
• Supporting field operations in locations that may require overnight travel and stays near customer sites.
• Working safely with electrical systems and equipment up to 5,000 volts.
• Maintaining truck inventory and ensuring required materials, tools, and equipment are available for service activities.
• Following company processes, procedures, and safety requirements at all times.
• Supporting successful job execution while maintaining high levels of customer satisfaction.
• Communicating effectively with customers, supervisors, and internal teams regarding job status and operational needs.
• Ensuring compliance with Baker Hughes Health, Safety, and Environment (HSE) standards.

Fuel your passion

To be successful in this role you will:

• ave a high school diploma or equivalent.
• Have experience working in field operations, electrical service, maintenance, industrial service, or a related technical environment.
• Have experience interacting directly with customers and supporting field-based operations.
• Have the ability to safely work with electrical systems and equipment.
• Have strong troubleshooting and problem-solving skills.
• Have the ability to work independently with minimal supervision.
• Have strong communication and interpersonal skills.
• Have the ability to organize work and manage multiple priorities effectively.
• Have the willingness to travel and stay away from home when required to support customer service needs.
• Have a strong commitment to safety, quality, and customer service.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs Education Assistance
• Generous Parental Leave
• Mental Health resources
• Dependent Care
• Additional elected or voluntary benefit

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: FIELD SPEC II - ALS

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.