Field Social Worker: Care Coordination & Community Resources

UnitedHealth Group; Phoenix (AZ); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock plan

401k contribution

Job summary

UnitedHealth Group in Phoenix is seeking a compassionate Social Worker to support high‑risk members by addressing SDOH, behavioral health needs, and barriers to care. You will conduct psychosocial assessments, develop resource plans, coordinate services with the interdisciplinary team, and help members navigate complex healthcare and social service systems to improve outcomes.

Requirements include an active LCSW or LISW license and 2+ years of medical or care management experience, plus a valid

Qualifications

• Active, unrestricted LCSW or LISW license.
• 2+ years of medical, care management, or community social work experience.
• Valid driver's license.

Responsibilities

• Conduct psychosocial, SDOH, caregiver, and behavioral health assessments.
• Identify barriers to care and connect members to community resources.
• Develop and implement individualized care plans with the interdisciplinary team.
• Coordinate referrals for housing, food, transportation, utilities, caregiver support, and other services.
• Assist members with Medicaid, Medicare Savings Programs, Extra Help/LIS, and D-SNP eligibility and recertification.
• Support care transitions and post-discharge planning to promote safe returns home.
• Facilitate advance care planning and goals-of-care discussions.
• Provide crisis intervention, elder abuse screening, and mandated reporting.
• Build and maintain relationships with community organizations and ensure follow-through on referrals.

Skills

Clinical social work

Care coordination

Bilingual English/Spanish

Job description

UnitedHealth Group in Phoenix is seeking a compassionate Social Worker to support high‑risk members by addressing SDOH, behavioral health needs, and barriers to care. You will conduct psychosocial assessments, develop resource plans, coordinate services with the interdisciplinary team, and help members navigate complex healthcare and social service systems to improve outcomes.

Requirements include an active LCSW or LISW license and 2+ years of medical or care management experience, plus a valid