Field Site Supervisor

Securitas Inc.; Reno (NV); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

401K Options

Vacation days – 10

Sick days – 6

Floating holidays – 4

Paid family leave

Paid weekly

Employee assistance program

Discounts on various services

Job summary

Securitas Inc. in Reno, NV is seeking a Field Site Supervisor to oversee security operations at multiple client locations and ensure post orders are followed.

The role involves site inspections, incident response, coaching staff, and maintaining client relations while upholding company standards. The position requires a flexible schedule with weekends/holidays; responsibilities include supervising officers, responding to incidents, and coordinating with Operations Management to maintain

Qualifications

• Must have strong customer service and leadership skills.
• Experience leading security personnel and coordinating teams.
• Demonstrated ability to work independently and remain calm under pressure.

Responsibilities

• Supervise security officers assigned to multiple client locations.
• Conduct regular site inspections to ensure compliance with post orders and client requirements.
• Respond to emergencies, incidents, and alarm activations; prepare incident reports.
• Coach, mentor, and train security personnel; correct performance gaps per policy.
• Maintain client relationships and communicate staffing/equipment needs to Operations Management.
• Assist with onboarding and scheduling adjustments to ensure uninterrupted service.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High School Diploma

Associate's Degree

Job description

Field Site Supervisor - Full Time

Primary Location: Reno, NV

Wage: $24.00/HR

Job Summary

The Field Site Supervisor is responsible for overseeing security operations at multiple client locations, ensuring security personnel perform their duties in accordance with post orders, company policies, and client expectations. This position conducts site inspections, responds to incidents, provides coaching / training to security personnel, and serves as the primary field representative during assigned shifts. The Field Site Supervisor works closely with Operations Management to maintain high-quality service, ensure compliance with company standards, support client relationships, and provide operational leadership. This position requires a flexible schedule and the ability to work varying shifts, weekends, holidays, overtime, and respond to operational needs as required. This position requires flexibility to work varying schedules based on business and client needs, including weekends, holidays, overtime, emergency call-outs, and temporary schedule adjustments as required.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, Plus 401K Options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays Per Year.
• Holidays Honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day.
• Paid Family Leave - Up To 12 Weeks Per Year In Accordance With State Law.
• Paid Weekly (Every Thursday).
• Employee Assistance Program.
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & More!

Essential Functions

• Supervise security officers assigned to multiple client locations.
• Conduct regular site inspections to ensure compliance with post orders, company policies, appearance standards, and client requirements.
• Ensure officers provide professional, high-quality customer service and security services.
• Respond to emergencies, incidents, alarm activations, and client concerns.
• Investigate incidents and prepare accurate, timely reports.
• Coach, mentor, train, and evaluate security personnel to ensure quality performance.
• Identify performance concerns and recommend or implement corrective action in accordance with company policy.
• Assist with the onboarding and field training of newly hired security officers.
• Communicate regularly with Operations Management regarding staffing, scheduling, equipment needs, client concerns, and operational issues.
• Assist with scheduling adjustments and provide shift coverage when necessary to maintain uninterrupted service.
• Build and maintain positive working relationships with clients and address service concerns promptly.
• Review reports, logs, and documentation for completeness and accuracy.
• Ensure compliance with company policies, state licensing requirements, and client-specific procedures.
• Maintain accountability for company-issued equipment, uniforms, and vehicles.
• Submit payroll information, attendance records, inspections, and other administrative documentation accurately and on time.
• Participate in employee coaching, investigations, and disciplinary processes as directed.
• Assist with new account start-ups, special assignments, emergency responses, and operational projects.
• Perform other duties as assigned.

Basic Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail.
• Must have a professional demeanor.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
• Must have a reliable means of communication.
• Must have a reliable means of transportation.
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].