Field Services Technician

Specialty Herd Solutions; Twin Falls (ID); On-site; USD 42,000 - 65,000; Full time

Job summary

A service solutions company in Idaho is seeking a Field Services Technician to install and maintain equipment at customer locations. The role requires mechanical skills and the ability to work safely in field environments. The ideal candidate will have a strong focus on customer service and a valid driver's license. Responsibilities include installation, troubleshooting, and repair of equipment, along with maintaining inventory and ensuring safety compliance.

Qualifications

• Must provide documentation of employment eligibility.
• Must be at least 21 years old.
• Must pass all position-related pre-employment screenings.

Responsibilities

• Follow all safety policies and operating procedures.
• Inspect and advise on equipment handling.
• Survey, install, and program custom equipment.
• Perform plumbing, welding, and electrical fabrication.
• Maintain accurate parts inventory.
• Troubleshoot and repair installed equipment systems.
• Travel to customer sites as required.
• Maintain accurate parts inventory.
• Report accidents or safety issues to supervisor.
• Maintain a clean, safe, and orderly work environment.
• Assist in other company areas as needed.
• Perform additional duties to support business needs.

Skills

Mechanically inclined

Safety-minded

Customer service

Troubleshooting

Equipment repair

Education

High school diploma or GED

Tools

Basic plumbing knowledge

Welding knowledge

Electrical wiring knowledge

Job description

Position Summary

We are seeking a Field Services Technician to join our team. This role is responsible for surveying, installing, programming, maintaining, and repairing Specialty Sales equipment and systems at customer locations. The ideal candidate is mechanically inclined, safety-minded, and committed to delivering excellent customer service.

Key Responsibilities

• Follow all Specialty Sales LLC safety policies and operating procedures.
• Use required PPE correctly and consistently.
• Inspect and advise customers on equipment and the proper handling of Specialty Sales products.
• Survey, install, set up, and program custom equipment at customer locations.
• Perform plumbing, welding, and electrical fabrication for systems including HoofStrong systems.
• Troubleshoot and repair installed equipment systems.
• Partner with Sales Account Managers during field inspections and repairs.
• Travel to customer sites as required.
• Maintain accurate parts inventory.
• Report all accidents, injuries, safety issues, driving citations, service interruptions, or customer complaints immediately to supervisor.
• Maintain a clean, safe, and orderly work environment.
• Assist in other company areas as needed.
• Perform additional duties to support business needs.

Employment Requirements

• Must provide documentation of employment eligibility per state and federal regulations.
• Must be at least 21 years old.
• Must successfully pass all position-related pre-employment screenings.

Education & Experience

• High school diploma or GED required.
• Basic knowledge of plumbing, welding, and electrical wiring.
• Strong troubleshooting and equipment repair skills.

Certifications & Licensing

• Valid driver's license with a safe driving record that meets company insurability standards.
• Forklift certification preferred.