Field Services Team Lead - Auburn, WA,

Baxter International Inc.; Auburn (WA); On-site; USD 72,000 - 99,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Employee Stock Purchase Plan (ESPP)

Paid holidays

Paid time off (20-35 days)

Education assistance programs

Commuting benefits

Parental leave

Job summary

Baxter is seeking a Team Leader to supervise Service Center staff and coordinate field activities for medical devices. The role includes leading training, overseeing work distribution, and ensuring safety compliance across multiple sites.

The ideal candidate has 3+ years in hands-on medical devices, proficiency with Microsoft Office, and a valid driver’s license with DOT readiness. On-call flexibility is required.

Qualifications

• High School Diploma or GED is required or equivalent.
• Technical or trade school training is preferred.
• 3+ years working with medical devices/FDA-regulated products in hands-on environment.
• Proficiency with Microsoft Office suite.
• Valid driver’s license and driving record meeting company/state standards.
• Ability to acquire and maintain a DOT physical card.
• Schedule flexibility/on-call.

Responsibilities

• Complete safety and compliance training modules on time.
• Safely operate vehicles from cargo van to 26,000 lb truck.
• Lift and carry up to 65 pounds with proper procedures.
• Lead and train Baxter portfolio products at multiple levels.
• Perform complex repairs on medical products beyond basic maintenance.
• Conduct routine cleaning and maintenance of medical products.
• Inspect products for electrical, mechanical, hydraulic, pneumatic, or cosmetic issues.
• Coordinate daily work assignments, oversee field and warehouse activities, and manage on-site inventory.

Skills

Team leadership

Adaptability

Microsoft Office

Education

High School Diploma or GED

Technical or trade school training preferred

Tools

Microsoft Office

Job description

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Job Description

Your Role at Baxter

In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.

What You'll Do

• Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner.
• Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck.
• Lift and carry up to 65 pounds using appropriate processes and safety procedures.
• Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels.
• Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements.
• Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures.
• Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
• Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory.

What You'll Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or GED
• Applicable technical or trade school training preferred
• 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
• Adapts to new technologies and comfortable with the Microsoft Office Suite of products
• Valid driver's license and driving record that meets company standards and state requirements
• Ability to acquire and maintain a DOT physical card required
• Schedule flexibility/on-call

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a base hourly/salary range of $72,000 to $99,000. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits At Baxter (except For Puerto Rico)

• medical and dental coverage that start on day one
• insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• educational assistance programs
• paid holidays
• paid time off ranging from 20 to 35 days based on length of service
• family and medical leaves of absence
• paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.