Field Services Supervisor

Pacelabs; Northern (KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401K retirement savings

Job summary

Pace Analytical is seeking a Field Services Supervisor in the United States to lead lab, services, and field operations with travel requirements. The role involves analyzing and overseeing policies, programs, and practices, with periodic overtime.

The position requires a bachelor’s degree in chemistry or biology and at least 5 years of relevant experience, including 2 years in leadership. Strong data interpretation and coordination skills are essential.

Qualifications

• Bachelor's degree in chemistry, biology, or a closely related field.
• 5 years of lab, services, field or testing experience, including complex programs or operations.
• 2 years of team leadership preferred.

Responsibilities

• Supervise staff including hiring, training, evaluating performance and compensation recommendations.
• Oversee lab, services, field operations, scheduling, inventories and coordination.
• Provide guidance to staff and management and resolve questions and requirements.

Skills

Supervisory staff

Team leadership

Data analysis

Quality audits

Project teamwork

Education

Bachelor's degree in chemistry/biology or related field

Job description

Shift: Monday through Friday, 8:00 AM - 4:00 PM (overtime as required. Overnight travel required) Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Field Services Supervisor Compensation: $60,000 per year

Hours: Monday through Friday, 8:00 AM - 4:00 PM (overtime as required. Overnight travel required)

SUMMARY:

Responsible for providing or overseeing the analysis, administration and oversight of lab, services, field or testing policies, programs and practices; provides feedback and direction, and guidance to employees and management, using professional and technical knowledge of environmental, biological, chemical, and related areas.

ESSENTIAL FUNCTIONS:

• Supervises staff including hiring, training, evaluating performance, providing compensation recommendations, and performance management.
• Oversees and supervises broad areas of the operations, such testing, scheduling, inventories, services, communication and general coordination of the lab, services, and field.
• Provides research, feedback and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
• Ensures the accuracy of tests and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Overseeing or reviewing, completing and processing broad degrees of tests, forms, documents, databases, and related materials and information.
• Provides analysis, interpretation and counsel to staff, management, and functional leaders regarding lab, services, field or testing policies, programs and practices; involves broad operations and leading implementation and change.
• Analyzes and reviews operations, results, feedback and related lab, services, field or testing information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Assists with developing or participating in department or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

Education and Experience: Bachelor's degree in chemistry, biology, or a closely related field; AND five (5) years of lab, services, field or testing experience, including experience with complex programs or operations; OR an equivalent combination of education, training and experience. Two (2) years of team leadership is strongly preferred.

Required Knowledge:

• Supervisory principles and practices.
• Very complex to specialized principles, practices and techniques in the lab, services, field or testing area.
• Broad understanding of the administration and oversight of lab, services, field or testing programs, policies and procedures.
• Very complex to specialized methods to resolve lab, services, field or testing problems, questions and concerns.
• Broad understanding of applicable lab, services, field or testing laws, codes and regulations.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Supervising and evaluating employees and providing related recommendations.
• Training others in policies and procedures related to the work.
• Performing very complex to specialized professional-level lab, services, field or testing duties in a variety of assigned areas.
• Overseeing and administering broad and varied lab, services, field or testing functions.
• Serving as a team member and the development and management of projects.
• Operating in a both a team and individual contributor environment.
• Interpreting, applying and explaining applicable laws, codes and regulations.
• Preparing very complex to specialized functional reports, correspondence and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a lab, services, field and office setting, use standard office and lab, services, field equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT:

Work is performed in lab, services, field and office settings. Work is subject to exposure to blood or bodily fluids, chemicals, fumes, gasses, noxious odors and related items in a lab, services, field and environmental setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer Pace®

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others. More at PACELABS.com.