Field Services Logistician

Trane Technologies; Cedar Rapids (IA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with company contributions

401(k) with company match

Life insurance and AD&D

Disability coverage

Wellness programs

Job summary

Stellar Energy Americas Inc. is seeking a Digital Services Logistician for our Cedar Rapids field service site. The role directs field logistics personnel and coordinates resources to ensure projects arrive on scope from operational, transportation, and logistical perspectives.

The position requires travel across North America and allows remote access from the field service site. A strong focus on budgets, accuracy, and process improvement supports our mission-critical projects.

Qualifications

• Highschool diploma or equivalent.
• Basic mechanical aptitude and ability to work as a second crew member.
• Hands-on mechanical work up to 50% of time.
• Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook.

Responsibilities

• Coordinate transportation providers for shipments.
• Respond to customer inquiries and direct to proper channels.
• Review purchase orders and shipping documents for accuracy.
• Make special shipping arrangements as needed.
• Track and fix shipping errors.
• Prepare bills and invoices.
• Manage distribution and shipment budgets.
• Ensure service quality meets standards.
• Develop processes to improve supply chain efficiency.

Skills

Organizational Skills

Customer Service

Microsoft Office

CRM

CMMS

Communication Skills

Teamwork

Problem Solving

Time Management

Attention to Detail

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

CRM

CMMS

Job description

Field Services Logistician

Cedar Rapids, IA, US

Requisition ID: 4403

Digital Services Logistician

Position Type: Full-time, Exempt, Salary

Reports to: Field Services Site Lead

Supervisory Responsibility: None

Location: Field Service Site - Travel throughout North America

Company Summary

Stellar Energy is a trusted provider of turnkey liquid-to-chip cooling solutions for the world’s leading data center and industrial manufacturing customers. As computing demand and industrial processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and reliably.

Our modular approach enables high-volume production while maintaining the flexibility to customize each solution. From Central Utility Plants to Coolant Distribution Units, Stellar Energy delivers scalable cooling infrastructure designed to support the rapid expansion of data centers and mission-critical industrial operations.

Backed by deep engineering expertise and large-scale manufacturing capability, Stellar Energy helps customers deploy critical infrastructure faster and with confidence.

Summary Objective

The Digital Services Logistician is responsible for directing and coordinating Stellar Energy field team logistics personnel and supervising programs for the maximum utilization of the service team’s resources. Also, this role is responsible for supporting the overall field activities, providing mission critical tracking and organization of all field resources/materials in support of field personnel. Working as a team with the operations headquarters element/procurement team to transition resources from 3 rd party vendors and manufacturing facilities to the field seamlessly. This role will seek to organize all field assets with the coordination of field team leaders to ensure projects arrive on scope from an operational, transportation, and logistical perspective.

Essential Functions

• Coordinating transportation providers to ensure prompt and proper movement of shipments

• Responding to customer inquiries and referring clients to the proper channels

• Reviewing purchase orders and shipping documents to ensure accuracy

• Making special shipping arrangements as necessary

• Tracking and fixing shipping errors

• Preparing bills and invoices

• Managing distribution and shipment budgets

• Ensuring that the quality of all services provided meets the required standards

• Developing processes that make the supply chain more efficient and organized

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Excellent Organizational Skills

• Exceptional Customer Service Skills

• Solid Skills of Microsoft Products (Word, Excel, Power Point, Outlook)

• Ability to work with CRM and CMMS System

• Strong Communications Skills (Verbal and Written)

• Ability to deal with adversity and work with Team members to address issues as they arise.

• Able to work effectively at all levels in an organization.

• Excellent active listening skills.

• Must be a team player and able to work with and through others.

• Ability to influence others and move toward a common vision or goal.

• Ethical Conduct

• Problem Solving

• Attention to Detail - Thoroughness

• Time Management

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Location

This position will work out of our Field Service Site and have remote access.

Work Environment

This position operates out of a field environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit; and stoop, kneel, or crouch. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Also, this role is required to be able to pass a JLG/Boom lift training and or forklift rough terrain operators training.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is required for this role throughout North America. Occasional international travel may be required.

Required Education and Experience.

• Highschool diploma or equivalent.

• Basic mechanical aptitude and ability to work as a second crew member under supervision.

• Ability to perform hands-on mechanical work as needed, in addition to standard Logistician roles and responsibilities, for up to 50% of working time.

• Intermediate to Advanced proficiency in Microsoft Excel, Word, Power Point, Outlook.

Preferred Education and Experience

• Bachelor’s Degree in related discipline from an accredited university.

• 6-10 + years of experience with hands-on support activities.

Work Authorization

Must be authorized to work in the USA.

Benefits Summary

We offer a competitive benefits package designed to support your health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network)

• Health Savings Account (HSA) with company contributions

• 401(k) with company match (100% match up to 3% + 50% match up to 6%)

• Company-paid life insurance and AD&D coverage

• Short-term and long-term disability coverage options

• Supplemental benefits including accident, critical illness, and hospital coverage

• Wellness programs, including incentives up to $300 annually and a no-cost weight management program

• Virtual healthcare options, including $0 virtual visits in many cases

• Additional voluntary benefits including legal services and pet insurance

• Competitive PTO plan for exempt and non-exempt employees

Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.