Field Services Coordinator

NRS & PCS; Saint Petersburg (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Acrisure Trade Credit in Saint Petersburg, FL is seeking a Field Services Coordinator to support the Area Management Team in delivering customer reports and maintaining operational excellence. You will coordinate work, monitor workflows, and communicate with clients and vendors to meet service-level objectives.

This on-site role requires strong organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• Associate degree preferred; equivalent combination of education and experience will be considered.
• 1+ year of insurance, loss control, operations, administrative support or related experience preferred.

Responsibilities

• Support the timely delivery of customer reports and achievement of service-level goals.
• Manage and complete assigned tasks through the company ticketing system.
• Communicate with clients, vendors, insureds, and internal stakeholders to resolve issues and provide updates.
• Collaborate with team members to meet daily, weekly, and monthly performance targets.
• Assist with workload management, assignment coordination, and operational decision-making.
• Escalate or resolve inquiries, concerns, and service-related issues.
• Participate in meetings and contribute recommendations for process improvements.
• Complete administrative and operational support tasks as assigned.
• Maintain professionalism while representing the organization.
• Assist with training, mentoring, and special projects as needed.

Skills

Organizational skills

Time management

Communication

Attention to detail

Independent work

Problem solving

Instruction following

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

Associate degree

Tools

Outlook

Word

Excel

Job description

Job Summary The Field Services Coordinator supports the Area Management Team in ensuring the timely delivery of customer reports and maintaining operational excellence. This role coordinates work assignments, monitors workflows, communicates with clients and vendors, and helps achieve service-level objectives. The Field Services Coordinator exercises independent judgment while supporting daily operations, resolving issues, and driving process improvements. Success in this role requires strong organizational skills, attention to detail, and the ability to thrive in a fast‑paced environment.

Responsibilities

• Support the timely delivery of customer reports and achievement of service‑level goals.
• Manage and complete assigned tasks through the company ticketing system.
• Communicate with clients, vendors, insureds, and internal stakeholders to resolve issues and provide updates.
• Collaborate with team members to meet daily, weekly, and monthly performance targets.
• Assist with workload management, assignment coordination, and operational decision‑making.
• Escalate or resolve inquiries, concerns, and service‑related issues.
• Participate in meetings and contribute recommendations for process improvements.
• Complete administrative and operational support tasks as assigned.
• Maintain professionalism while representing the organization.
• Assist with training, mentoring, and special projects as needed.

Requirements

• Strong organizational, time‑management, and prioritization skills.
• Ability to work independently with minimal supervision in a fast‑paced team environment.
• Excellent verbal and written communication skills.
• Detail‑oriented with strong problem‑solving and decision‑making abilities.
• Ability to interpret and follow written and verbal instructions.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to effectively collaborate with internal and external stakeholders.

Education & Experience Associate degree preferred; equivalent combination of education and experience will be considered. 1+ of insurance, loss control, operations, administrative support, or related experience preferred. Internship experience, insurance coursework, or related training may be considered in lieu of professional experience.

#LI-SS1 Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

… and so much more! This list is not exhaustive of all available benefits.

Eligibility and waiting periods may apply to certain offerings.

Benefits may vary based on subsidiary entity and geographic location.

Equal Opportunity

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.