Field Service Truck Technician

Eastern Truck & Trailer; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Eastern Truck & Trailer is seeking a skilled field service technician to perform on-site repair and maintenance with a focus on safety, accuracy, and timeliness. You will service equipment, troubleshoot problems, and document work performed.

Daily duties include coordinating with the Mobil Service Manager, turning in detailed paperwork (part numbers, VINs, before/after photos), keeping the service vehicle stocked, and building strong customer relationships.

Qualifications

• Must have a valid driver's license and clean driving record.
• Prior work-related experience required.

Responsibilities

• Services and installs all equipment according to an established service schedule, company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Applies knowledge of products and seeks additional training/education as needed
• Documents legibly and accurately all work completed according to company policy, and submits on a daily basis.
• Coordinate daily with Mobil Service Manager.
• Turn in detailed paperwork daily, including part numbers, vin numbers and before and after pictures of the repair.
• Works closely with management to ensure timely scheduling of installations, repairs and service work.
• Maintains a clean service vehicle at all times. Performs preventive maintenance and maintains a vehicle logbook on service/repairs done on a routine basis.
• Keeps vehicle stocked with a sufficient supply of parts and tools.
• Builds and maintains customer relations in field to ensure excellent customer service and enhance the company's image.
• Performs other related duties as assigned.

Skills

Oral Communications

Written Communications

Customer Service

Mechanical Aptitude

Math Aptitude

Reading Skills

Time Management

Job description

Eastern Truck & Trailer is seeking a skilled field service technician to perform on-site repair and maintenance with a focus on safety, accuracy, and timeliness. You will service equipment, troubleshoot problems, and document work performed.

Daily duties include coordinating with the Mobil Service Manager, turning in detailed paperwork (part numbers, VINs, before/after photos), keeping the service vehicle stocked, and building strong customer relationships.