Field Service Technician - Washington, D.C.

NCR Voyix; Washington (District of Columbia); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Voyix seeks a Field Service Technician I in Washington, DC to install, maintain, and service electromechanical equipment for major retail clients. The role includes travel within an assigned territory and rotating shifts, with a focus on rapid issue resolution and customer satisfaction.

The position offers a competitive hourly wage, overtime opportunities, and comprehensive benefits including health, dental, and 401(k). Training is provided to develop field skills and product knowledge.

Qualifications

• Local candidate for the geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license with suitable driving record.
• PC skills, basic electronic skills, and hardware/OS familiarity.
• Ability to perform essential functions with/without accommodation.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

Local candidate

Authorized to work in US

18+ years old

Valid driver’s license

PC skills

Basic electronic skills

Hardware familiarity

Education

A+ Certification

CompTIA

N+ Certification

Tools

Imaging software

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Field Service Technician I

Washington, D.C.

Position Summary & Key Areas of Responsibility

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

Pay and Benefits

• Hourly Pay Range: $17.00 to $19.00 depending on location and experience levels
• Overtime available at time and a half

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours your first year
• 401K savings and retirement plan
• Company provided business use only vehicle
• Medical insurance available immediately

• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.

Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand!

Utilize your skills to:

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation.

Preferred Qualifications (not required, but nice to have)

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Salary Range

$42,800.00 - $64,100.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.