Field Service Technician - Waco, TX

gloryglobal; Chicago (IL); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

401k plan with employer match

Paid Parental Leave

Comprehensive Benefit Package

Bonus Opportunities

Career Advancement

Job summary

gloryglobal is seeking a Field Service Technician in Chicago, Illinois, to manage customer service and repair high-speed cash-handling equipment. You will be responsible for tracking parts and remain updated on technical changes.

The position offers a competitive pay range of $20 - $27 per hour, alongside comprehensive benefits including a 401k plan, paid parental leave, and career advancement opportunities.

Qualifications

• Experience managing customer service related to technical equipment.
• Ability to independently troubleshoot and repair high-speed cash-handling equipment.
• Familiarity with tracking and managing parts and tools.

Responsibilities

• Directly manage all aspects of customer service and care.
• Independently troubleshoot and repair equipment.
• Track and manage parts and tools.

Skills

Customer service management

Troubleshooting

Technical knowledge of cash-handling equipment

Job description

ROLE PURPOSE

As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE

• $20 - $27 an hour
• Actual pay will be adjusted based on job‑related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.