Field Service Technician - Solon, OH

Quenchwater; Solon (OH); On-site; USD 31,505 - 33,062; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) match of 50% up to 6%

10 paid holidays plus PTO

Company take-home vehicle and gas card

Job summary

Quenchwater is seeking a Field Service Technician in Solon, Ohio, to install and maintain equipment like filtered water systems and coffee brewers. This customer-facing role requires mechanical aptitude, a valid driver's license, and a professional demeanor. The work schedule is Monday to Friday, and the position offers a competitive hourly rate starting at $22.87.

Benefits include medical insurance from day one, 401(k) matching, paid holidays, and career development opportunities. The ideal candidate must be at least 21 years old and able to lift over 70 lbs.

Qualifications

• Experience working with tools or repairing equipment.
• Comfortable operating a vehicle for work purposes and familiar with routes/GPS.
• At least 21 years of age (required to operate company vehicles).
• Ability to lift 70+ lbs, bend, squat, and climb ladders.

Responsibilities

• Install, maintain, and repair company equipment including filtered water systems.
• Drive a company vehicle to customer locations.
• Inspect equipment for leaks and malfunctions.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service.

Skills

Mechanical aptitude

Customer service skills

Driving skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Tablet or mobile device

Job description

Field Service Technician

Pay

$22.87 - $24.00 per hour (based on experience and location)

Schedule

Monday - Friday, 7:00 AM–4:00 PM (may vary by market)

Application Requirements

• Mechanical aptitude: Experience working with tools or repairing equipment.
• Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS.
• Professional, service‑minded demeanor: Good customer service and communication skills.
• Valid, active driver’s license.
• At least 21 years of age (required to operate company vehicles).

Benefits

• Competitive hourly rate with overtime potential.
• Medical, Dental, and Vision insurance starting Day1.
• 401(k) match of 50% up to 6%.
• 10 paid holidays plus PTO.
• Company take‑home vehicle, gas card, and tools.
• Paid training and ongoing career development opportunities.

Position Overview

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer‑facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands‑on training to ensure success in the position.

Responsibilities

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Requirements

• Basic computer skills to record service and communicate with team members.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• High school diploma or equivalent (technical school training preferred).
• Ability to pass a pre‑employment background check and drug screen.

Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security.

Equal Opportunity Employment

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.