Field Service Technician – Solar & Battery Storage

Otovo; New York (NY); Presencial; USD 65.000 - 92.000; Jornada completa

Descripción de la vacante

Otovo is seeking a skilled Field Service Technician to service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators across Staten Island and the New York City area.

This hands-on role suits an experienced electrical professional who thrives in a customer-facing environment, delivers high quality service, and supports the transition to clean energy. Travel locally may be required.

Formación

• High School Diploma or GED required.
• 4+ years of electrical experience.
• Valid driver's license with clean driving record.
• Ability to read electrical schematics and technical drawings.
• Experience using electrical diagnostic equipment.
• Ability to lift up to 50 pounds.
• Willingness to travel locally and overtime as needed.

Responsabilidades

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
• Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
• Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
• Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
• Maintain accurate service records, inspection reports, and photo documentation
• Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
• Respond to emergency service calls and warranty-related repairs as needed
• Communicate effectively with homeowners and customers regarding system status and repair recommendations
• Represent Otovo professionally at customer sites

Conocimientos

Electrical experience

Customer service

Reading schematics

Communication skills

Travel locally

Educación

High School Diploma or GED

Herramientas

Electrical diagnostic equipment

Multimeters

Clamp meters

Thermal imaging equipment

Descripción del empleo

Position Summary

Location: Staten Island, NY and the New York City area

Job Description

Position Summary

Location: Staten Island, NY and the New York City area

Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.

This position is ideal for an experienced electrical professional who enjoys hands-on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.

Key Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
• Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
• Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
• Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
• Maintain accurate service records, inspection reports, and photo documentation
• Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
• Respond to emergency service calls and warranty-related repairs as needed
• Communicate effectively with homeowners and customers regarding system status and repair recommendations
• Represent Otovo professionally at customer sites

Job Requirements

Qualifications

• High School Diploma or GED
• 4+ years of electrical experience
• Valid driver's license with a clean driving record
• Strong understanding of NEC, AHJ, and utility interconnection requirements
• Ability to read electrical schematics and technical drawings
• Experience using electrical diagnostic equipment
• Ability to lift up to 50 pounds
• Ability to climb ladders and work on rooftops
• Comfortable working outdoors in varying weather conditions
• Strong communication and customer service skills
• Willingness to travel locally and work overtime as needed

Nice to Have

• Solar PV installation or service experience
• Battery storage experience
• Generator service experience
• NABCEP Certification
• Generator training or certification
• Commercial solar system experience
• Trade school or technical education