Field Service Technician - Rockford, IL

NCR Corporation; Rockford, Northern (IL, KY); Hybrid; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

401k savings

Paid holidays

Paid vacation

Company vehicle

Job summary

NCR Voyix is seeking a Field Service Technician to perform installations, maintenance, and service calls across an assigned territory in the Rockford, IL area. The role involves servicing electromechanical equipment including self-checkout systems and requires strong mechanical aptitude and good PC skills.

Candidates should be able to work rotating shifts, travel as needed, and lift heavy items. Company-provided vehicle, benefits, and immediate medical coverage are included.

Qualifications

• Authorized to work in the U.S.
• 18 years of age or older
• Valid driver’s license with suitable driving record
• PC skills and basic electronic skills
• Ability to perform essential functions with or without accommodation
• Prolonged travel with long driving hours
• Rotating and weekend shifts
• Flexible shift work across morning/afternoon/evening
• Ability to lift up to 75 lbs. unassisted and up to 150 lbs. with assistance
• Comfort with staying in a rotating schedule and travel within territory

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Skills

Driver's license

PC skills

Electrical knowledge

Mechanical aptitude

Ability to travel

Tools

Self-checkout systems

Imaging software

A+ Certification

Job description

Job Title: Field Service Technician

Rockford, IL

Position Summary & Key Areas of Responsibility

Position Summary Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Pay and Benefits

Hourly Pay Range: $18 to $20, depending on location and experience levels

Overtime available at time and a half

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company-provided, business-use-only vehicle
• Medical insurance available immediately

Basic Qualifications to qualify:

• Local candidate to specific geographic area
• Authorized to work in the U.S.
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Qualifications (not required, but nice to have):

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Salary Range

$42,800.00 - $64,100.00

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.

Company Description

Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.