Field Service Technician - Power Generation

Ziegler Cat; United States; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

15 days PTO to start

9 paid holidays

401(k) with company match

HSA contributions up to $1000

Disability Insurance

Paid Parental Leave

Job summary

Ziegler CAT is hiring a full-time Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment and other brands to support customers around our Des Moines branch. A company truck is provided.

Responsibilities include diagnosing electrical, mechanical, and diesel systems at customer sites, documenting work, and responding to emergencies as needed. 5+ years of relevant experience preferred; DOT requirements apply.

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience.
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred.
• Knowledge of electricity and electronics, engine diagnostics, failure analysis.
• Previous experience working on Caterpillar engines a plus but not required.
• Ability to diagnose all equipment; read, follow and communicate schematics.
• Ability to write and communicate effectively; interact with supervisors, customers and team members.
• Basic computer skills to document work orders and utilize online diagnostic systems.
• Own mechanic tool set.
• Ability to maintain a safe and clean work environment including service truck.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.
• Able to operate equipment safely.
• Must have and maintain a clean driving record.
• Pass a DOT pre-employment drug screen & physical due to role being safety-sensitive.
• DOT Med card or ability to obtain.
• Class A CDL or willingness to obtain one within a defined period.

Responsibilities

• Troubleshoot and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear, fire pump engines, and other industrial engine applications at the customer’s location.
• Use a high degree of independent judgment to repair a variety of complex equipment and tools including mechanical, hydraulic, gas, diesel, and electrical systems.
• Work safely at all times, following company policies, procedures and standards.
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs.
• Document work orders promptly to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.

Skills

Troubleshooting

Repair

Electrical systems

Diesel engines

Read schematics

Education

2-year technical college degree in diesel technology

High school diploma/GED + 2 years equivalent experience

Tools

Diagnostic equipment

Computer skills

Diagnostic software

Job description

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators to support customers surrounding our Des Moines branch. A company truck is provided.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $38.00 to $51.00 Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance
• Safety Boot Reimbursement, PPE & Uniforms provided
• Tool Insurance

Responsibilities: Troubleshoot and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear, fire pump engines, and other industrial engine applications at the customer’s location. Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems. Work safely at all times, following company policies, procedures and standards. Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed. Work collaboratively and assist other technicians as needed regarding troubleshooting repairs. Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory. Willing and able to respond to after-hour emergency calls as directed by supervisor.

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred
• Knowledge of electricity and electronics, engine diagnostics, failure analysis
• Previous experience working on Caterpillar engines a plus but not required
• Possess the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive
• DOT Med card or ability to obtain is required
• Class A CDL or willingness to obtain one within a defined period

Minimum Physical Requirements: Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals. At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Competitive pay
• Health, dental/orthodontia, vision & life insurances
• Paid time off (PTO) – 15 days to start
• 9 Paid holidays
• 401(k) contributions & match
• HSA, Ziegler contributes up to $1000 tax-free annually
• STD & LTD Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Ongoing training
• Education assistance
• Advancement opportunities
• Safe, clean, and friendly work environment
• Military Friendly - Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-east person, you’ll fit in perfectly here.