Field Service Technician: Portable Sanitation Expert

United Site Services; Maryland; On-site; USD 27,000 - 36,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service/pump/clean portable restrooms and holding tanks at client locations. You will work as part of a team to ensure timely, compliant service and outstanding customer experiences.

The role requires driving, safe operation per USS and DOT standards, and physical tasks including lifting up to 40 lbs, with routes that may change to meet customer needs. This position offers full-time hours and benefits.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Skills

Time management

Customer service

Communication

Problem-solving

Decision making

Job description

United Site Services is seeking a Service Technician to operate a company service truck and service/pump/clean portable restrooms and holding tanks at client locations. You will work as part of a team to ensure timely, compliant service and outstanding customer experiences.

The role requires driving, safe operation per USS and DOT standards, and physical tasks including lifting up to 40 lbs, with routes that may change to meet customer needs. This position offers full-time hours and benefits.