Field Service Technician, New York

Peloton Interactive; New York (NY); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Uniform allowance

Training and support

Job summary

Precor is seeking a Field Service Technician to service commercial fitness facilities across Long Island, Manhattan, and NYC boroughs. You will diagnose, repair, and maintain Precor and Peloton Commercial equipment in the field, working independently to keep gear safe and reliable.

The role requires driving between sites, performing preventive maintenance, and delivering a professional customer experience. Hours start early and may include nights and weekends; occasional overnight travel may be

Qualifications

• Associate degree in Electronics or related technical training or equivalent experience.
• Valid driver’s license with an excellent driving record.
• Strong mechanical and electrical troubleshooting skills with good problem-solving.
• Excellent customer service and communication abilities with diverse customers.
• Ability to work independently in a field setting and manage multiple service calls.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain Precor and Peloton Commercial equipment.
• Independently identify and resolve electrical, mechanical, hardware, software, and network issues.
• Perform preventive maintenance, inspections, and routine repairs.
• Complete service calls at commercial facilities and occasional in-home locations.
• Document service activity, repairs, and parts usage accurately.
• Keep inventory of tools and spare parts in the service vehicle and replenish as needed.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication skills

Independent worker

Valid driver’s license

Physical endurance

Education

Associate degree in Electronics

Tools

Computers

Mobile devices

Job description

Join Precor as a Field Service Technician supporting commercial fitness facilities throughout Long Island and the surrounding areas, including Manhattan and the other New York City boroughs.

In this role, you’ll diagnose, repair, and maintain industry-leading Precor and Peloton Commercial fitness equipment while delivering exceptional service to our customers. You’ll work independently in the field, troubleshoot technical issues, perform preventive maintenance, and help keep our customers’ equipment operating safely and reliably.

If you enjoy solving technical problems, working with your hands, interacting with customers, and spending your day on the road rather than behind a desk, this could be a great opportunity for you.

This is a highly mobile field role. You may drive significant distances between service appointments throughout the day and should be comfortable performing physical work for your full shift. Schedules vary based on customer needs but typically begin between 7:00–9:00 AM and end before 9:00 PM, Monday through Friday. Occasional nights, weekends, holidays, and occasional overnight travel may be required.

What Precor Provides

• Company vehicle, including gas and maintenance
• Tools and replacement parts needed to perform repairs
• Uniform allowance and Precor-branded gear
• Training and support to help you succeed in the field

Pay Range: $29.00 to $31.00 per hour

Responsibilities

• Diagnose, troubleshoot, repair, and maintain Precor and Peloton Commercial fitness equipment.
• Independently identify and resolve electrical, mechanical, hardware, software, and network-related issues.
• Perform preventive maintenance, inspections, adjustments, and routine product repairs.
• Complete service calls at commercial fitness facilities and, when needed, in-home locations.
• Ensure equipment is operating properly and meets quality and performance standards following each service.
• Educate customers on proper equipment use, maintenance, and basic troubleshooting.
• Deliver a professional, responsive customer experience and represent Precor as a product expert and brand ambassador.
• Follow established service processes, procedures, safety standards, and reporting requirements.
• Accurately document service activity, repairs, and parts usage.
• Maintain appropriate inventory of tools and spare parts in the service vehicle and replenish supplies as needed.
• Keep the company vehicle clean, safe, and in good working condition.

Qualifications

• Associate degree in Electronics, a technical school certificate/diploma in electronics or a related field, or equivalent technical training and experience.
• Valid driver’s license and an excellent driving record.
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose problems and determine effective solutions.
• Excellent customer service and communication skills, with the ability to work effectively with a wide range of customers and personalities.
• Ability to work independently, manage multiple service calls, and prioritize work in a field environment.
• Strong problem-solving skills and the ability to think on your feet.
• Comfortable using computers and mobile technology to document service activity and track information.
• Strong attention to detail and commitment to maintaining a safe, clean, and professional work environment.
• Ability to lift up to 70 lbs. with assistance.
• Flexibility to work nights, weekends, and holidays as needed, with occasional overnight travel.

The actual pay offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our pay is just one component of Precor’s total rewards strategy that also includes region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to Employee Assistance Program; including access to mental health services
• Pet insurance and so much more!

About Precor

Precor is known for developing and manufacturing the most innovative and reliable commercial fitness equipment on the market. With over 40 years of empowering exercisers, trainers, business owners, and operators alike we take pride in offering world‑class fitness solutions across over 13,000 facilities and 100+ countries. We sweat every detail to bring best‑in‑class product solutions into commercial facilities, meeting exercisers wherever they are: at work, at school, in the gym, or on the road.

Precor is an equal opportunity employer and committed to creating an inclusive environment for all our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request an accommodation regarding the application/interview process or are having difficulty using our website for application purposes, please contact: [e-mail]