Field Service Technician-Needham MA

NCR Voyix Corporation; Worcester (MA); On-site; USD 38,900 - 58,300; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Paid vacation up to 80 hours

401K savings plan

Medical insurance available immediately

Company provided vehicle for business use

Job summary

A global leader in commerce solutions is seeking a Field Service Technician I in Worcester, MA. In this role, you will be responsible for the installation and maintenance of self-checkout systems and other electromechanical equipment. Ideal candidates are local, possess a valid driver's license, and are able to perform physical tasks related to the job. The position offers competitive hourly pay and comprehensive benefits including paid holidays and vacation time. Rotating shifts may apply.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license with a satisfactory record.
• Ability to perform manual tasks and prolonged driving.

Responsibilities

• Perform customer installation, maintenance, and service calls.
• Service electromechanical equipment like self-checkout systems.
• Conduct maintenance, repair, preventative maintenance.

Skills

PC skills

Basic electronic skills

Driving proficiency

Ability to lift equipment

Job description

**About NCR VOYIX**## NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.**TITLE: Field Service Technician I****LOCATION:** **Needham MA****POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:****Position Summary****NCR Voyix is looking for Field Service Technicians!****Pay and Benefits:*** Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels* Overtime available at time and a half* Benefits:* 7 paid holidays and 6 paid floating holidays* Paid vacation – up to 80 hours your first year* 401K savings and retirement plan* Company provided business use only vehicle* Medical insurance available immediatelyNCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they need when they need it.Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Voyix is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Voyix Brand!**Utilize your skills to:*** Perform customer installation, maintenance, and service calls promptly and effectively.* Service electromechanical equipment like self-checkout systems within an assigned territory* Perform maintenance, repair, PM work, and system overhauls.**Basic Qualifications to qualify:*** Local candidate to specific geographic area* Authorized to work in the US* At least 18 years of age* Have a valid driver’s license and driving record that satisfies NCR fleet requirements.* PC skills, basic electronic skills, and some specific hardware and operating system familiarity* Ability to perform essential functions of the job with or without a reasonable accommodation. + Prolonged travel with driving several hours per day. + Rotating and weekend shifts + Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays. + Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance + Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size + Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches**Preferred Qualifications (not required, but nice to have):*** Familiarity with large servers, mainframe computers, and imaging software* A+ Certification, CompTIA, N+ Certification* One or more years of related experience**NOTE:** Please review concerning guidelines around internal employee transfers between roles. **EEO Statement :** Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Salary Range:$38,900.00 - $58,300.00Offers of employment are conditional upon passage of screening criteria applicable to the job.**EEO Statement**Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.**Statement to Third Party Agencies** To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes*“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”*