Field Service Technician – Medical Equipment

KR Wolfe, Inc.

Nashville (TN)

On-site

USD 36,000 - 39,000

Full time

5 days ago

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Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Match

Paid Time Off

Job summary

KR Wolfe, Inc. is seeking a Medical Equipment Field Service Technician to perform on-site inspections, troubleshooting, and minor repairs of medical equipment in healthcare settings.

This role requires 100% travel to customer sites, strong mechanical aptitude, detail orientation, and the ability to communicate findings to internal teams and customers.

Qualifications

Must have a high school diploma or equivalent; technical training preferred.
Minimum of two years in field service or a related technical environment is preferred.
Experience servicing medical devices or diagnostic equipment is highly preferred.

Responsibilities

Perform on-site inspections and evaluations of medical equipment at customer locations.
Troubleshoot equipment to identify mechanical, electrical, or operational issues.
Safely access internal areas by removing/reinstalling covers and panels for inspection.
Carry out minor repairs, adjustments, or component replacement within scope of work.
Document inspection results with clear notes and photos; report findings to internal teams.

Skills

Mechanical aptitude

Troubleshooting

Attention to detail

Communication skills

Independent work

Education

High school diploma or equivalent

Technical certification preferred

Tools

Multimeters

Voltage meters

Job description

Medical Equipment Field Service Technician

Company Overview

KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthcare, education, commercial, and government sectors. Guided by our commitment to quality, value, and customer service, we operate by our SPIRIT and QUEST core values—delivering exceptional service with integrity, teamwork, and care.

Job Summary

The Medical Equipment Field Service Technician is responsible for performing on-site inspections, troubleshooting, documentation, and minor repairs of medical equipment within healthcare environments. This position will inspect equipment for potential issues, access internal components as needed, document findings through detailed notes and photographs, and perform minor repairs within the technician’s scope of work. When additional or more complex repairs are required, the technician will communicate findings and coordinate with internal teams, manufacturers, or other technical resources to support resolution. This is a hands-on, travel-based position requiring strong mechanical aptitude, attention to detail, troubleshooting skills, and the ability to work professionally within active healthcare facilities.

Essential Duties And Responsibilities

Perform scheduled inspections and evaluations of medical equipment at customer locations
Troubleshoot equipment to identify visible, mechanical, electrical, or operational issues
Safely remove and reinstall equipment covers, panels, and other components to access internal areas for inspection
Perform minor repairs, adjustments, or component replacement when within the technician's approved scope of work
Take clear and detailed photographs of equipment, internal components, damage, deficiencies, and completed work
Document inspection results, equipment conditions, troubleshooting steps, and recommended next steps
Identify conditions requiring additional technical support or more extensive repairs and elevate findings to the appropriate team
Coordinate with internal service teams, project managers, manufacturers, or other technical personnel regarding required repairs and follow-up work
Maintain accurate records of equipment information, including model numbers, serial numbers, parts, and service activity
Complete and update required daily reports, project documentation, photographs, timecards, and work status information
Follow manufacturer instructions, company procedures, customer requirements, and applicable safety standards while performing work
Maintain tools, equipment, and replacement parts necessary to complete assigned work
Communicate professionally with customers, facility personnel, coworkers, and management regarding findings and project status
Complete assigned projects in a high-quality and timely manner while meeting the scope of the assignment
Maintain cleanliness and professionalism while working in active healthcare and patient-care environments
Adhere to the Company's Mission, Vision, and Values
Perform other duties as assigned by management

Specific Job Knowledge, Skills And Abilities

Strong mechanical aptitude with the ability to safely disassemble and reassemble equipment panels, covers, and components
Ability to troubleshoot equipment and identify potential mechanical, electrical, or operational issues
Basic knowledge of electrical systems, including AC/DC voltage and electrical safety
Experience using common hand tools and diagnostic tools such as multimeters and voltage meters
Ability to follow technical documentation, service instructions, diagrams, and manufacturer procedures
Ability to recognize when an issue is outside the technician's scope and elevate findings to the appropriate team
Strong attention to detail when inspecting equipment and documenting findings
Ability to take clear photographs and provide accurate written documentation of equipment conditions and repairs
Strong verbal and written communication skills
Ability to communicate technical findings clearly to internal teams and customers
Ability to work independently while maintaining communication with remote technical and management teams
Strong problem-solving and critical-thinking skills
Ability to make sound decisions and elevate concerns quickly and efficiently
Experience with Microsoft Office and the ability to use web-based portals, mobile applications, and electronic reporting systems
Ability to quickly learn new equipment, technology, software, and manufacturer-specific processes
Ability to work professionally within hospitals, clinics, imaging centers, and other healthcare environments
Previous experience with Hologic equipment, medical imaging equipment, biomedical equipment, or other medical devices is preferred but not required

Qualification Standards

Education

High school diploma or equivalent required. Technical school, vocational training, electronics training, biomedical equipment training, or a related technical certification is preferred.

Experience

Minimum of two years of experience in field service, equipment maintenance, mechanical or electrical troubleshooting, medical equipment, electronics, or a related technical environment preferred.

Experience servicing medical devices, diagnostic equipment, imaging equipment, or Hologic equipment is highly preferred.

Physical Requirements / Working Environment

The primary working environment is within hospitals, clinics, imaging centers, and other healthcare facilities.

This position requires 100% travel to customer and project locations which may include out-of-state travel.

The position may require the employee to:

Stand, walk, bend, kneel, crouch, and reach for extended periods
Work around, behind, or underneath equipment
Remove and reinstall equipment panels and components
Use hand tools and diagnostic equipment
Lift, carry, push, or pull tools, equipment, and components as required to perform assigned work
Work in confined or limited-access areas when necessary
Comply with all customer, facility, company, and applicable safety requirements
Wear required personal protective equipment (PPE) while working in designated environments

Compensation And Benefits