Field Service Technician/Mechanic

Carolina Handling; Valdosta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company-provided vehicle

Annual boot allowance

Paid training programs

Job summary

Carolina Handling is seeking Field Technicians to troubleshoot, repair, and maintain equipment in Valdosta, Georgia. This role is vital for service excellence, directly interacting with customers and ensuring satisfaction through effective repairs.

The ideal candidate will have mechanical expertise, a valid driver’s license, and a high school diploma. This position offers a range of benefits including medical, dental, and a comprehensive perks package.

Qualifications

• Valid driver’s license with a clean record.
• 1-3 years of experience in maintenance, repair, or installation.
• Solid understanding of mechanical and electrical systems.

Responsibilities

• Troubleshoot and repair electro-mechanical problems.
• Interact directly with customers to ensure satisfaction.
• Perform scheduled maintenance on equipment.

Skills

Problem-solving

Interpersonal skills

Attention to detail

Time management

Mechanical knowledge

Education

High school diploma or equivalent

Tools

Service van

Complete tool kit

Job description

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings help customers move material faster and more efficiently by implementing automation equipment and technologies.

• Consulting
• Material Handling Equipment, Parts, and Service
• Automated Mobile Robots
• Vision guided vehicles and automated guided vehicles
• High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
• WMS/WES/WCS solutions and Software
• Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
• Telematics

Job Summary

Our Field Technicians are the backbone of our service excellence. They troubleshoot, repair, and maintain field equipment and provide the primary point of contact for customers. Whether you are an experienced mechanic or looking to transition to a new career, we provide the training and growth opportunities to advance your career.

Responsibilities

• Troubleshooting: identify and diagnose electro‑mechanical problems and perform installations and repairs as needed.
• Customer Interaction: interact directly with customers to understand concerns, recommend solutions, and ensure satisfaction.
• Professionalism: represent the company positively and maintain a professional demeanor.
• Repair Work: execute repairs efficiently and effectively.
• Scheduled Maintenance: perform maintenance tasks on contracted equipment, proactively addressing repairs during checks.
• Inventory Management: manage parts and supplies inventory in the service van.
• Van Maintenance: keep the service van properly maintained and stocked.
• Safety Compliance: adhere to customer safety and housekeeping guidelines during services.
• Provide support for any other duties required to meet company objectives.

Requirements

All potential hires are subject to pre‑employment checks which include background checks, drug screenings, and motor vehicle record checks.

• Valid driver’s license with a clean record.
• High school diploma or equivalent.
• 1‑3 years of related education, training, or experience in maintenance, repair, or installation.
• Solid understanding of mechanical, electrical, hydraulic, and electronic systems, including reading schematics and technical manuals.

What You’ll Need For Success

• Interpersonal skills: communicate effectively and simplify technical concepts for non‑technical customers.
• Problem‑solving: promptly analyze issues, identify root causes, and devise solutions.
• Attention to detail: ensure accuracy and equipment safety.
• Time management: prioritize tasks to meet deadlines and respond to requests.
• Industry awareness: stay updated on industry advancements.
• Equipment operation: safely use tools and equipment.
• Physical stamina: perform manual labor, lift heavy equipment, and work in diverse environments.

Benefits Of Joining The Team

Benefits built for you: comprehensive health, financial, and work‑life programs, plus ongoing training and career growth.

Health Benefits

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Financial And Tax‑Saving Benefits

Company‑paid Disability, Life, and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Additional Benefits

Critical Illness coverage, Legal Services, Identity Theft Protection, and Pet Insurance.

Company Benefits

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Corporate Contributions, Associate Giving Fund, and Discount Programs.

Comprehensive Perks Package

• Company‑Provided Vehicle: take‑home service van with fuel card, maintenance coverage, and full tool kit.
• Comprehensive Tool Kit: essential tools, safety gear, and equipment.
• Annual Uniform & Boot Allowance.
• Growth and Development: classroom and shop training programs.
• Paid On‑the‑Job Training.
• Opportunity for Increased Income: uncapped overtime available.
• Career Growth and Advancement: internal mobility, mentorship, leadership development.
• Company‑sponsored social events and team‑building activities.
• Employee recognition program.

Physical Requirements & Working Conditions

This position is classified as heavy work involving machinery, tools, and vehicles. Physical demands include walking, climbing, stooping, kneeling, and lifting up to 50 lb routinely, 25 lb continuously, and occasionally up to 100 lb. Manual dexterity, close and peripheral vision, and hearing are essential. Work environments include manufacturing, distribution, cold storage, and outdoor sites with exposure to oil, grease, dirt, extreme temperatures, vibration, and chemicals. Noise levels can be moderate to high.

Travel and Schedule Requirements

Daily travel to customer sites is required; occasional overnight travel may be needed. Work hours can vary by customer needs, including overtime, shift work, on‑call duty, weekends, and holidays.

Equal Opportunity

Carolina Handling is an Equal Opportunity Employer. Minorities, Women, Veterans, and Individuals with Disabilities are encouraged to apply. We strive to build a diverse and inclusive workplace and welcome applicants whose experience does not match every requirement listed.