Field Service Technician (Mechanic)

Socket.dev; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Full medical, dental, vision

401(k) match

Paid holidays

Tool reimbursements

Gym stipend

Volunteer time

Company events

Job summary

EquipmentShare in Raleigh, NC, is hiring a Heavy Equipment Field Technician (Mechanic) to maintain and repair a diverse fleet of rental equipment and aerial lifts at our Raleigh facility. The role features a Monday–Friday schedule with overtime and on-call options, focusing on real-time diagnostics and safe work practices.

You will work with laptops/tablets to manage work orders, track service intervals, and diagnose issues on a variety of machines while traveling to customer sites as needed.

Qualifications

• Must own tools applicable to position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Use tech to create, assign, and monitor work orders and track service intervals.
• Order parts and diagnose issues from a variety of makes/models.
• Perform maintenance and repair of mechanical, electrical, hydraulic, and diesel systems.
• Train lower level technicians as needed.
• Maintain paperwork and electronic documentation of work performed daily.

Skills

Own tools

Mechanical aptitude

Equipment schematics

Customer service

Education

High School diploma

Trade certificate preferred

Tools

Diagnostic tools

Job description

Build the Future with Us — EquipmentShare is Hiring a Heavy Equipment Field Technician (Mechanic)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Heavy Equipment Field Technician (Mechanic) at our rental facility in Raleigh, NC and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, provide maintenance and repair for a variety of customer and company owned heavy equipment machinery and aerial lifts and help us build the future of construction. Mechanics will have the opportunity to work on the newest fleet in the industry.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on‑call scheduling with additional compensation provided)

Primary Responsibilities

As a Field Technician, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real‑time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.

• Practice safe job practices for repairing equipment

• Use technology (laptops and tablets) comfortably

• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment

• Assist in the training of lower level technicians as needed

• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis

• Assist with pick‑up and delivery of equipment & parts

• Be knowledgeable of OSHA requirements (preferred)

• Field Mechanic: When required, travel to customer job sites for repair/maintenance of rental or customer owned equipment; must maintain service vehicle in a clean and professional manner
• Year‑round company provided OEM training
• Other duties, assigned as needed

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people‑first company powered by cutting‑edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem‑solvers, go‑getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
• Competitive compensation
• Full medical, dental, and vision coverage for full‑time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast‑paced, mission‑driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities:

• Must own tools applicable to position
• Advanced mechanical aptitude and working knowledge of tools
• Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
• Superior customer service, teamwork and verbal/written communication skills

Education and Experience:

• High School diploma, Trade school certificate preferred
• Experience in field service, maintenance and repair preferred
• Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle.

Physical Requirements:

• Must be able to move, stand, stoop and bend freely
• Must be able to lift up to 50 pounds at times
• Field Technicians may be required to be clean shaven in order to enter worksites for EquipmentShare customers who have this requirement
• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.