Field Service Technician – Material Handling Equipment

Weisiger Group; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay based on experience

Comprehensive factory and OEM training

Company service vehicle and uniforms

401(k) with company match

Paid time off and holidays

401(k) matching

Life insurance & disability

Paid time off

Career growth

Job summary

A family-owned company is seeking a Field Service Technician to diagnose and repair forklifts and material handling equipment. The ideal candidate will have at least 2 years of experience in related mechanics and possess strong troubleshooting skills. Responsibilities include maintenance, inspections, and effective customer communication. Competitive pay, comprehensive training, and career advancement opportunities are included, making this position an ideal next step for those who value a supportive work environment.

Qualifications

• 2+ years of experience in material handling, automotive, diesel, military, or heavy equipment mechanics.
• Strong troubleshooting skills in mechanical, hydraulic, or electrical systems.
• Ability to work independently in the field.
• Valid driver’s license with a clean driving record.
• Customer service mindset and positive attitude.
• Experience with ServiceMax or similar CMMS preferred.
• Safety-first mindset following protocols to protect self and team.

Responsibilities

• Diagnose and repair forklifts and material handling equipment.
• Perform preventative maintenance and safety inspections.
• Document work performed and communicate effectively with customers.
• Maintain service vehicle and tools.
• Represent LiftOne with professionalism and pride in every customer interaction

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting electrical systems

Customer service mindset

ServiceMax experience

Tools

ServiceMax

Job description

We’re a fourth-generation, family-owned company approaching our 100th anniversary under the Weisiger Group. Built on a legacy of trust, integrity, and service excellence, LiftOne proudly supports our country’s supply chain by keeping essential goods moving.

About the Role - Field Service Technician

As a Field Service Technician at LiftOne, you’ll diagnose, repair, and maintain forklifts and other material handling equipment at customer sites. You’ll work independently, travel locally, and play an essential role in helping businesses stay productive.

This position is ideal for candidates with backgrounds in automotive, diesel, or military who enjoy hands‑on technical work and problem‑solving. Experience with hydraulics, electrical systems, engines, or diagnostics is highly valued, and we’ll provide specialized industry training to help you succeed.

What You’ll Do

• Diagnose and repair forklifts and material handling equipment (gas, diesel, LP, and electric)
• Perform preventative maintenance and safety inspections
• Accurately document work performed and communicate effectively with customers using our work order management system
• Maintain your service vehicle, tools, and parts inventory
• Represent LiftOne with professionalism and pride in every customer interaction

What We’re Looking For

• 2+ years of experience in the material handling industry – or related experience in automotive, diesel, military, or heavy equipment mechanics
• Strong troubleshooting skills in mechanical, hydraulic, or electrical systems
• Ability to work independently in the field
• Valid driver’s license with a clean driving record
• Strong customer service mindset and positive attitude
• Experience with ServiceMax or similar computerized maintenance/work order management systems preferred
• Lead with a safety‑first mindset, following all company and customer safety protocols to protect yourself, your team, and the equipment you service.

Why You’ll Love Working Here

• Competitive pay based on experience
• Comprehensive factory and OEM training
• Company service vehicle, gas card, and uniforms (for field roles)
• Company‑provided tablet and phone
• Full benefits package, including:
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Access to chiropractic and physical therapy visits through insurance enrollment (subject to plan eligibility and limitations)
  • 401(k) with company match
  • Company‑paid life insurance and short/long‑term disability
• Paid time off, holidays, and personal leave
• Career advancement opportunities across the Weisiger Group family of companies
• Family‑oriented culture built on nearly a century of trust and stability

If you’re ready to take your mechanical skills to the next level with a company that values your work, supports your growth, and treats you like family, LiftOne is the place for you.