Field Service Technician - Long Island

Atlas Copco Group; New York (NY); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Excellent compensation package with a

401(k) retirement plan

Paid time off

Life & Disability insurance

Wellness programs

Education assistance after 1 year

Professional development opportunities

Collaborative, inclusive, and flexible

Job summary

BeaconMedaes is seeking a qualified Field Service Technician for the Long Island, New York area. The role involves preventative maintenance, diagnostics, and repairs on medical gas equipment at customer facilities, with emphasis on documentation and customer relationships.

The ideal candidate has 5+ years in technical field service, strong mechanical and electrical skills, ASSE credentials, and an associate degree or equivalent with technical training.

Qualifications

• 5+ years of field service experience maintaining and repairing various types of mechanical and electrical equipment.
• Demonstrated expertise in maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment.
• Strong mechanical and electrical skills.
• Must have ASSE 6040; ASSE 6030 or ASSE 6020 credentials.

Responsibilities

• Provide high level of customer service and satisfy customer expectations.
• Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
• Serve as an ambassador for BeaconMedaes.
• Train and assist other Service Technicians as requested.
• Provide technical support to other departments and personnel as required.
• Promote and practice proper safety procedures and PPE.

Skills

Field service

Mechanical skills

Electrical skills

ASSE credentials

Education

Associate degree or equivalent

Technical training in mechanical/electrical

Tools

Microsoft 365

Outlook

Excel

Teams

Job description

Are you a mechanically inclined person who enjoys working with your hands? BeaconMedaes is seeking a qualified medical gasField Service Technicianfor theLong Island, New York area. This is an ideal opportunity for a highly motivated and energetic individual to become part of our team.In this role you are expected to perform routine maintenance and repairs on medical gas equipment at customer facilities, including the completion of relevant paperwork and reports. Your mission is to generate and maintain critical relationship with existing customers, promoting the BeaconMedaes standard of excellence - keeping us First in Mind, First in Choice.

Preventative Maintenance and Repairs (85%)– Perform routine, preventative maintenance, and repairs on Medical Gas Products. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following preventative maintenance and repairs. Provide walk-through evaluations and basic system assessments.

• Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
• Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
• Serve as an ambassador for BeaconMedaes.
• Train and assist other Service Technicians as requested.
• Provide technical support to other departments and personnel as required.
• Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE).
• Always maintain a professional image through appearance and personal actions.
• Uphold a positive company brand through appropriate attention to the appearance of the company vehicle.
• Maintain the service vehicle per manufacturer’s recommendations.
• Properly store and manage inventory levels of accuracy, to provide quick customer repairs.

Recordkeeping and Documentation (10%)– Complete job reports daily, time sheets weekly, expense reports should be turned in at least monthly and other job-related paperwork as required.

Warranty Part Returns (5%)– Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks.

Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people/ employees considered necessary to get the job done. Perform additional assignments as required.

Your skills and experience

Experience

• 5+ years of technical field service experience maintaining and repairing various types of mechanical and electrical equipment
• Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment
• Strong mechanical and electrical skills
• Must have ASSE 6040; ASSE 6030 or ASSE 6020 credentials

Education

• Associate degree or equivalent
• Technical training in mechanical and/or electrical, or equivalent experience

Skills

• Must be comfortable using a computer
• Must be familiar with Microsoft 365, including Outlook, Word, Excel, and Teams
• Solid understanding of mechanical and electrical components
• You are customer focused and take ownership of meeting the customer’s needs
• Good oral and written communication skills
• Detail orientated

Travel

• Must have a valid driver’s license
• The ability to travel on short notice may be required
• Occasional overnight travel is necessary

Your compensation and benefits

Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable — and innovation is a huge part of our lifeblood. Our brand promise, “Life is in the Details,” represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient — and we aim to ensure that every solution we provide is up to the standards that we would want for them. Further, we know that the longevity and success of BeaconMedaes would not be possible without our people — the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity. At BeaconMedaes we offer attractive benefits including:

• Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
• The compensation range based on skill and experience for this position is$38.16 to$47.70 hourly.
• Paid time off
• Life & Disability insurance plans
• Various wellness programs
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• We offer education assistance after 1 year of employment
• Opportunities for professional development
• We provide a collaborative, inclusive, and flexible work environment

Your job location

This position is based in Long Island, New York

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

BeaconMedaes is a trusted global partner in safe, compliant, and innovative technologies for critical gas, liquid and vacuum supply and distribution. The brand supports hospitals, laboratories, research and veterinary facilities with reliable solutions, uninterrupted supply, and expert service. Through 24/7 support, proactive maintenance, and hands-on training, BeaconMedaes helps customers minimize risk and advance scientific and medical progress. Since 2006, BeaconMedaes has been part of the Atlas Copco Group as its global competence center for medical and life science solutions.

Visit the BeaconMedaes website

Posting End Date: 1/1/27 Legal Entity: BeaconMedaes LLC